Director, Lab Operations

The Director, Laboratory is responsible for the day to day technical and scientific operation of the laboratory and other duties as delegated by the Medical Director. The position provides for the overall operation, leadership, direction, and administration of the Clinical Laboratories in accordance with CAP, Federal and State regulations governing clinical laboratories. This position reports to the VP, Lab Operations.

Location : Onsite Monday-Friday typically, DeLand, FL, US

Responsibilities include, but are not limited to:
1. Oversees operational and strategic objectives for the clinical laboratory

• Manages laboratory lanes to budget through cost savings and productivity monitoring
• Monitors and utilizes data to evaluate and drive business decisions for capital and teammate resources
• Standardizes and ensures policy and procedures are current for services at lab locations and meet federal, state and local regulatory requirements
• Facilitates communication between business lanes and shifts and across departments
• Oversee the development and/or expansion of service lines and projects for long term planning for internal and external business opportunities

2. Provides leadership to clinical lab teams

• Provides guidance regarding strategies to continuously improve service offerings and support organization capabilities
• Sets performance standards and utilizes influence to meet department and organization goals and initiatives
• Drives engagement and a sense of belonging on the team
• Mentors and develops leaders and emerging talent

3. Oversee the training, competency and performance of laboratory testing by teammates to include recording and resulting tests accurately to assure compliance with applicable regulations.

4. Ensures quality control and quality assurance programs are established and maintained to assure quality of laboratory services provided

5. Ensures good customer relations for internal and external customers, resolving problems in a timely manner

6. Other duties as assigned.

SPECIALIZED EXPERIENCE, EDUCATION, TRAINING, OR QUALIFICATIONS

• Bachelor degree in Medical Technology or related sciences required
• Minimum 8yrs laboratory management experience of similar high complexity and volume of testing required
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint and Outlook required
• Masters Degree in Business Administration or relevant sciences

CERTIFICATES, LICENSES, AND REGISTRATIONS

• Medical Technologist registry (ASCP, NCA, AAB or equivalent) required
• Florida supervisor license preferred