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Director, Maintenance & Facilities

Job Description - Director, Maintenance & Facilities

Position Overview:


The Director, Maintenance & Facilities provides strategic leadership and oversight of facilities operations across a diverse, mixed-use real estate portfolio, including market-rate, affordable housing, and tax credit (LIHTC) properties. This role ensures that all assets are maintained to a high standard, compliant with regulatory requirements, and aligned with the company's mission to deliver quality housing and strong community environments.


The Director, Maintenance & Facilities leads a team of regional and on-site maintenance professionals and collaborates with property management, construction, and compliance teams to drive preventive maintenance programs, capital planning, vendor management, and sustainability initiatives.


Key Responsibilities (Essential Duties and Functions):


This list of duties and responsibilities is not all-inclusive and may expand to include other duties and responsibilities based on business needs.



  • Provide strategic direction and operational oversight for all facilities and maintenance activities across the company's real estate portfolio.

  • Develop and implement standards for building maintenance, preventive maintenance, and life safety systems to ensure safety, compliance, and quality.

  • Lead and mentor a team of facilities leaders, maintenance supervisors, and technicians across all asset types.

  • Oversee capital planning, budgeting, and execution of building improvements, repairs, and replacements.

  • Ensure all properties meet compliance requirements related to HUD, LIHTC, local building codes, and Fair Housing.

  • Evaluate and manage vendor relationships, contract negotiations, and service-level agreements to ensure quality and cost-effectiveness.

  • Collaborate cross-functionally with Compliance, Asset Management, Development, and Property Management teams.

  • Monitor and report on key performance indicators related to maintenance efficiency, work order turnaround, and resident satisfaction.

  • Lead response efforts to facility emergencies, environmental issues, or capital needs, ensuring business continuity and resident safety.

  • Champion sustainability efforts and energy efficiency upgrades across the portfolio.


Education/Experience:



  • BS in Business, Finance, Engineering, Construction Management or related field

  • Deep understanding of facility operations across multifamily and mixed-use real estate, including affordable housing and LIHTC compliance.

  • Strong leadership and team development skills across geographically distributed portfolios.

  • Proficiency in capital planning, project management, and budgeting.

  • Knowledge of federal, state, and local codes including Fair Housing, OSHA, ADA, and building safety.

  • Ability to build cross-functional relationships and lead collaborative initiatives.

  • Excellent problem-solving, crisis management, and communication skills.

  • Familiarity with Yardi, RealPage, or other property management software is a plus.


Work Environment/Physical Demands:



  • This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

  • This position requires manual dexterity, the ability to lift files and open filing cabinets.

  • This position requires sitting, bending, stooping, or standing as necessary.


 


McCormack Baron is an equal-opportunity employer and makes hiring decisions based on merit.


 

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