Director Medical Risk Remote

Symetra is seeking an experienced and collaborative Director of Medical Risk to lead our Medical Risk function and help shape the future of Stop Loss underwriting excellence. This role provides strategic and operational leadership to a team of clinical professionals, driving strong business outcomes through disciplined execution, people leadership, and thoughtful use of technology.\n\nAbout the role\n\nIn this role, you will lead strategy and execution for a team of Medical Risk Consultants supporting Stop Loss underwriting. This role is accountable for operational excellence, talent development, process optimization, and effective risk management. You will build a high-performing, scalable function that supports enterprise growth while fostering a culture of ownership, accountability, and continuous improvement.\n\nWhat you will do\n\n * Operational Leadership\n * Oversee daily Medical Risk operations, including underwriting referrals, clinical reviews, and block reviews.\n * Build and maintain strong quality controls, workflows, and performance standards to ensure accuracy, consistency, and compliance.\n * Identify trends and opportunities to strengthen risk evaluation processes and improve outcomes.\n * People Leadership and Development\n * Lead and develop leaders and managers through clear expectations, coaching, and accountability.\n * Foster an inclusive, high-performing culture focused on collaboration, engagement, and continuous learning.\n * Support talent development, succession planning, and retention aligned with business priorities.\n * Technology Enablement and Process Innovation\n * Partner with IT and cross-functional teams to implement technology solutions that improve efficiency, scalability, and decision-making.\n * Advance automation and data-driven insights through effective change leadership and adoption.\n * Continuously evaluate emerging tools and innovations to enhance Medical Risk capabilities.\n * External Partnership and Industry Leadership\n * Build strong relationships with internal and external partners, including underwriting leadership, brokers, and customers.\n * Serve as a subject-matter leader by staying current on industry trends, regulatory changes, and medical developments.\n * Communicate the value and impact of the Medical Risk function to partners.\n * Financial Stewardship and Workforce Planning\n * Lead budgeting, forecasting, and expense management for the Medical Risk function.\n * Partner with Finance and Underwriting leadership on strategic planning and investment decisions.\n * Direct workforce planning to align capacity, skills, and resources with business needs.\n\n\n\nWhy Work at Symetra\n\nHere\u0027s what some of our employees have to say about why they work at Symetra:\n\n\"If given an opportunity to work for this amazing company-say yes! You will not be disappointed.\" - Rebecca A., Sr. Medical Risk Consultant\n\n \n\n\"If you\u0027re looking for a company that amplifies your talents, values your voice, and encourages continuous growth, Symetra is the place. I feel incredibly lucky to have found this opportunity--and I\u0027ve never been happier in my career!\" \\- Gina B., Medical Risk Manager\n\nWhat we offer you\n\nBenefits and Perks\n\nWe don\u0027t take a \"one-size-fits-all\" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.\n\n * Flexible full-time or hybrid telecommuting arrangements\n * Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%\n * Paid time away including vacation and sick time, flex days and ten paid holidays\n * Give back to your community and double your impact through our company matching \n * Want more details? Check out our Symetra Benefits Overview\n\n\n\nCompensation\n\nSalary Range: $128,700 - $214,600 plus eligibility for annual bonus program \n\nWho You Are\n\n * High school diploma required. Bachelor\u0027s degree preferred. \n * 8+ years of relevant experience, including 5+ years of leadership experience required.\n * Deep understanding of medical risk assessment, disease management, and medical terminology.\n * Experience in Stop Loss, underwriting, or related risk-focused environments preferred.\n * Strong people leadership, coaching, and communication skills.\n * Proven ability to drive improvement in execution and operational excellence.\n * Demonstrated critical thinking and decision-making capabilities.\n * RN or clinical background a plus, but not required.\n * Proven ability to influence at multiple levels and drive adoption of change across teams and functions.\n * Experience leading budgeting, forecasting, and expense management in partnership with Finance.\n * Strong working knowledge of Microsoft Office Suite, with advanced Excel and presentation skills preferred.\n * Willingness and ability to travel periodically for business needs and leadership development activities.\n\n\n\nTravel: \n\nRequired Training \u0026 Professional Development \nAll newly hired people leaders with direct reports are required to complete a comprehensive leadership development program within their first year. This program includes both virtual and in-person training. The in-person sessions will take place at Symetra\u0027s corporate headquarters in Bellevue, Washington. Symetra covers all travel and accommodation expenses. \n\nReasonable Accommodations \n\nSymetra is committed to providing equitable access to all job-related responsibilities, including required travel. If reasonable accommodations are needed for travel, Symetra\u0027s HR department will work to provide appropriate solutions in alignment with individual needs and company policies. \n\n \n\nWe empower inclusion \nAt Symetra, we aspire to be the most inclusive insurance company in the country. We\u0027re building a place where every employee feels valued, respected, and has opportunities to contribute.\n\nInclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.\n\n \n\nCreating a world where more people have access to financial freedom \nSymetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we\u0027re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they\u0027re buying, and we design products--and operate our company--to stand the test of time. We\u0027re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.\n\nFor more information about our careers visit: https://symetra.eightfold.ai/careers\n\n \n\nWork Authorization \nEmployer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.\n\n \n\nPlease review Symetra\u0027s Remote Network Minimum Requirements:\n\nAs a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees\u0027 internet connection:\n\n * Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC\u0027s definition of \"broadband.\"\n * Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.\n * Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.\n\n\n\nWhen applying to jobs at Symetra you\u0027ll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra\u0027s standard as outlined above.\n\n \n\nIdentity Verification \n\nSymetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.\n\n \n\nFailure to comply with verification procedures may result in:\n\n * Disqualification from the recruitment process\n * Withdrawal of a job offer\n * Termination of employment and other criminal and/or civil remedies, if fraud is discovered\n\n\n