Director, Network Engineering

Lead Enterprise Network Transformation 

• Drive the modernization of Gap Inc.’s global network ecosystem across stores, campuses, supply chain, data centers, and cloud platforms. 

• Lead strategic initiatives including store network modernization, infrastructure-as-code adoption, cloud network standardization, and data center exit programs. 

• Evolve the organization from traditional network operations toward an automation-first, platform engineering, and SRE-aligned operating model. 

Define Network Engineering Strategy & Architecture 

• Establish and execute multi-year network and connectivity strategies aligned with Gap Inc.’s technology and business priorities. 

• Lead architecture and engineering decisions across enterprise WAN/LAN/Wi-Fi, cloud networking, SD-WAN, telecom/voice, observability, and network automation platforms. 

• Partner with cloud, platform, and security engineering teams to build scalable, resilient, and secure infrastructure capabilities. 

Drive Engineering Excellence & Automation 

• Champion Infrastructure as Code (IaC), automation, self-service enablement, and standardized engineering practices. 

• Improve network resiliency, operational efficiency, service observability, and incident response capabilities through modern engineering approaches and tooling. 

• Establish measurable operational KPIs and engineering metrics focused on reliability, availability, performance, and customer experience. 

Partner Across Technology Organizations 

• Collaborate closely with Product Engineering, Store Technology, Infrastructure, Security, and Operations teams to support business-critical retail and digital initiatives. 

• Serve as a trusted technical leader and advisor across infrastructure modernization and cloud transformation efforts. 

• Influence architectural standards, engineering roadmaps, and enterprise technology decisions across the organization. 

Build and Lead High-Performing Teams 

• Lead, mentor, and develop a globally distributed engineering organization, including managers and senior engineers. 

• Foster a culture of accountability, innovation, inclusion, continuous learning, and engineering excellence. 

• Build scalable operating models leveraging internal teams, strategic vendors, and managed service partners. 

Operational Leadership 

• Ensure highly available and secure network services supporting enterprise operations and customer-facing retail experiences. 

• Lead major incident response and critical escalation management when necessary. 

• Drive continuous improvement across operational processes, change management, and service delivery practices.