Director of Access/Intake

EOE Statement 

At HOPE, we embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer. 

Overview
 

HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City.  We provide compassionate trauma informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve.   

We are seeking a Director of Access/Intake to oversee clinical and managerial aspects of our Access/Intake and Engagement programs. This role ensures compliance with Certified Community Behavioral Health Clinic (CCBHC) requirements while leading program development, service integration, and staff supervision. 

About the Position 

As the Director of Access/Intake, you will oversee the intake, assessment, and engagement services to ensure individuals receive timely and appropriate care. You will implement strategies to enhance outreach, streamline intake procedures, and improve service coordination across the agency. Additionally, you will ensure adherence to performance standards, compliance regulations, and best practices in behavioral health services. 

In this role, you will collaborate with internal teams and external partners to maintain a "no wrong door" approach, ensuring individuals receive care regardless of their point of entry. You will also oversee risk stratification processes, track service engagement, and optimize reimbursement opportunities. 

About the Program 

The Access & Intake Program is the first step in connecting individuals to essential behavioral health services. It focuses on providing timely screenings, comprehensive assessments, and effective service engagement to support long-term recovery. The program integrates CCBHC standards to ensure accessibility, efficiency, and person-centered care. 

Requirements 

• Three years of experience in staff and/or program supervision 

• Oklahoma licensure (LPC, LMFT, LCSW, LADC-MH)  

Skills 

• Strong leadership and program management abilities 

• Experience in behavioral health intake and assessment processes 

• Knowledge of CCBHC standards and compliance regulations 

• Effective communication and team collaboration skills 

We Offer
 

• Competitive Compensation   

• Full Benefits including 100% paid health and dental!   

• Life Insurance   

• Over 2 weeks PTO first year plus
  

• 1 Friday off per month (Wellness day)   

• 11 Paid Holidays per year   

• Bereavement Leave - 5 days per year   

• 8 hours of Volunteer Pay    

• Retirement contributions of 10% with no match require
  

• Paid Professional Development Time   

• And More!