Director of Admissions

The Director of Admissions is responsible for the daily operations of the Admissions Department including supervision of staff, being a liaison to the clinical team and referral sources, and conducting marketing efforts on behalf of the organization. The person in this position needs to understand the importance of ‘first impressions’ and strives for the best when welcoming clients, family members and guests to the facility. The Director of Admissions also performs and/or oversees the processes of initial assessments, benefit verification, initial pre-certification and daily updating of patient census.

• Supervise and participate in daily operation of admissions department

• Demonstrate understanding of referral sources and provide linkage between referral sources and clinical team

• Participate in treatment team and flash meetings

• Develop and utilize referral database

• Reviews staff activities to determine effectiveness in admissions process

• Comprehensive knowledge of admissions process and managed care company relationships

• Participate in Performance Improvement (PI) committee and active involvement in PI initiatives

• Develop/revise tools for use in PI

• Interact with diverse client population

• Maintain confidentiality of facility employees and clients

• Carries out the personnel management activities associated with direct staff supervision, including screening and selection, orientation training and development, performance management, and employee relations functions.

• Performs related duties, as requested.

• Upholds the Organization's ethics and customer service standards.

Job Requirements: Minimum Education Master's degree in related field/behavioral health preferred.

Minimum Work Experience Residential treatment experience with emphasis in SUD is preferred. Familiarity with continuum of care and ASAM. Assessment and intervention skills. Knowledge of DSM4 diagnostic criteria. Required License: Texas Licensed LCSW, or LMSW, or LPC preferred.

Knowledge Skills and Abilities

• Familiarity with continuum of care. Equivalent level reading, writing and mathematical skills.
• Outstanding oral and written communication skills.
• Assessment and intervention skills. Persuasive manner and skills in overcoming denial and resistance to treatment.
• Ability to concentrate on task in high traffic areas.
• Familiar with clinical terminology. Knowledge of diagnostic criteria.
• Ability to deal with crisis and potentially combative patients while maintaining personal and emotional equilibrium.
• Ability to empathetically relate to people.
• Ability to maintain information as highly confidential.
• Be able to meet deadlines. Time management and sound organizational skills.
• Basic data entry skills required, and preference for basic computer skills.
• Skills in dealing courteously with the public and individuals within the organization.
• Knowledgeable of patient rights and laws pertaining to mental health and substance use disorders.
• Personnel management or supervisory skills helpful.
• Ability to communicate effectively both orally and in writing
• Ability to handle confidential information with great sensitivity.
• Well-developed verbal and written communication skills in English. Skill to communicate effectively in order to exchange and/or provide information, build and/or maintain cooperative relationships.
• Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organization.

Full-time employees are eligible for medical, dental, vision, company paid disability, 401(k) and a generous amount of paid time off.

Plum Creek Recovery Ranch is an equal opportunity employer and makes employment decisions exclusively on the basis of merit. We prohibit unlawful discrimination based on race, color, creed, sex, religion, age, national origin or ancestry, physical or mental disability, veteran status, marital status, medical condition including genetic characteristics, sexual orientation, gender identity, gender expression, transitioning status, or any other category protected by federal, state, or local laws.