Director of Aide Services

At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients.  This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!

• Actual Work/Life Balance
• Competitive Pay
• Benefits Package including Medical, Dental, and Vision insurance
• Paid Time Off
• 401k plan with employer match and 100% vesting after 90 days of employment
• A culture with an emphasis on appreciating and valuing the team member
• The opportunity to be part of a rapidly growing national company, with possible position upgrades

The Director of Aide Services works under the direction of the Director of Clinical Services and is responsible for assigning and overseeing aides, as they provide care to residents in accordance with resident assessments, care plans and as directed by nursing management. Duties include but are not limited to:

• Provide strong leadership to our aide team. Mentor and develop aide staff, provide ongoing training and education to enhance their skills and knowledge
• Oversee the day-to-day operations of our aide staff. Responsible for overseeing the creation, management and maintenance of schedules for aides in conjunction with the aide coordinator
• Ensure that charting is completed by all aides
• Implement policies, procedures, and best practices for operations
• Support, build, and sustain a diverse team who successfully and consistently deliver on objectives and goals
• Ability to communicate clearly, establish and maintain effective relationships with team members to problem solve in an educational and cooperative manner
• Document actions by completing forms, reports, logs, and records
• Protect privacy and dignity by keeping patient information confidential; comply with HIPAA guidelines and related laws
• Adhere to professional standards, company policies and procedures, and all federal, state, and local requirements
• Update job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations; and maintaining licensure

• Current CPR Certification
• At least 1 year experience in leadership required
• Previous hospice experience preferred
• Previous experience as a CNA preferred
• Works well within a team environment to collaborate daily with nurses, social workers, chaplains, volunteers, and CNA leadership.
• Work closely with patients on a 1-1 level but get strong support from a patient care team.
• Can work independently and on your own from a day-to-day basis with activities which include: phone, email and written communication, meetings with a variety of healthcare professionals, and an understanding of hospice rules and regulations.
• Ability to learn an electronic medical records system.
• Reliable Transportation, Driver's License, Car insurance