Director of Apheresis and Business Development

Hema-Tec is a family-owned clinical services organization committed to expanding access to transformative apheresis and acute dialysis care. We seek an energetic, service-oriented leader to direct clinical operations and champion program growth. In this role, you’ll blend hands-on clinical expertise with strategic vision to build resilient teams, deepen hospital partnerships, and bring compassionate, high-quality therapies to more patients.

You will shape how hospitals deliver critical and emerging apheresis therapies — from Therapeutic Plasma Exchange to Red Cell Exchange and therapeutic phlebotomy — while nurturing clinicians, improving care processes, and advancing new service lines (including wellness apheresis). Your leadership will broaden access, elevate safety and outcomes, and position Hema-Tec as the hospital partner of choice.

Pay: Competitive — commensurate with experience

Location: Clawson, MI (primary); travel to contracted hospitals as needed

Shift: Primarily daytime/office hours with clinical engagement as needed

Direct Reports: 3-5

Reports to: Chief Clinical Officer

Benefits:

• Competitive salary and benefits package

• Comprehensive health and wellness plans 

• Company matching 401(k) 

• Generous paid time off and holiday policies 

• Team member recognition programs 

• Opportunities for career growth and professional development 

• Collaborative, supportive team culture

Primary responsibilities

Program leadership & culture 

• Lead with service: build a multi-site Apheresis Program grounded in respect, psychological safety, continuous learning, and accountability. 
• Develop, update, and enforce clinical policies, SOPs, and quality systems that reflect best practices and regulatory standards (AAMI, CMS, Joint Commission, OSHA, HCFA). 
• Serve as the visible, trusted clinical partner to hospital leaders, physicians, and referral sources — listening first, removing barriers, and fostering strong partnerships. 
• Champion staff wellbeing and professional growth through coaching, recognition, and opportunity creation.

Clinical operations, safety & wellness program leadership 

• Oversee daily operations: staffing models, schedules, and on-call coverage, supply/inventory control, vendor coordination, and budget stewardship. 
• Ensure the consistent, evidence-based delivery of apheresis and related acute dialysis services in accordance with physician orders and site protocols. 
• Integrate wellness apheresis into clinical operations responsibly: design pilot frameworks, define evidence-informed inclusion/exclusion criteria, and embed multidisciplinary review (Medical Director/physician oversight) for investigational or atypical cases. 
• Create transparent, informed-consent processes, plain-language patient education, and transparent pricing/affordability options for wellness offerings. 
• Standardize treatment and safety protocols for all service lines (anticoagulation plans, vascular access guidance, escalation pathways) and require baseline/longitudinal safety monitoring for wellness patients. 
• Drive quality and safety: monitor KPIs (volume, treatment adequacy, access failures, infection rates), manage incident reporting, conduct root-cause analyses, and implement sustainable corrective actions across both therapeutic and wellness services. 
• Maintain audit readiness and compliance with regulatory and hospital standards.

Education, credentialing & people development 

• Design and deliver specialized apheresis education: orientation, simulation, competency validation, and ongoing training programs that include wellness-specific content (patient selection, consent conversations, monitoring). 
• Oversee credentialing and documentation for clinical staff; maintain own clinical competencies. 
• Coach and mentor RN Supervisors and frontline clinicians; create clear career pathways and succession plans. 
• Provide clinical escalation support and be available to advise teams, including occasional after-hours guidance.

Business development & strategic growth (therapeutic + wellness) 

• Identify opportunities to grow thoughtfully by expanding volumes at current sites and pursuing new hospital partnerships and service lines. 
• Lead go-to-market activities for new programs: proposals, RFP responses, pricing, and contract implementation with integrity and collaboration. 
• Advance wellness apheresis strategically and ethically: pilot programs with defined outcome measures, stopping rules, data collection plans, and criteria for scale-up; align initiatives with hospital leadership, legal, and payer considerations. 
• Craft access strategies — financial counseling, sliding-scale/subsidy options, and community outreach — to reduce barriers for underserved populations. 
• Use frontline insights to inform strategic planning, resource allocation, and technology adoption.

Administration, equipment & safety oversight 

• Produce timely program reports, dashboards, incident logs, and regulatory records; transparently communicate outcomes and improvement plans to partners and CCO. 
• Ensure equipment maintenance, sanitation, and Biomed coordination; document service requests and completion. 
• Promote infection prevention, PPE adherence, and safe clinical environments.

Travel & work expectations 

• Substantial travel is required (weekly, often multiple days/week); reliable personal transportation and a valid driver’s license are necessary. 
• The role combines office work with frequent bedside presence, and may include prolonged standing, walking, lifting/carrying up to ~30 lbs, and assisting with heavier equipment (team lifts/mechanical aids). On-call availability may be required.

Key qualifications & requirements 

• Graduate of an accredited School of Nursing; BSN preferred. 
• Active, unencumbered RN license in Michigan. 
• Minimum 5 years RN practice; at least 3 years progressive apheresis experience. 
• 3+ years supervisory/management experience preferred. 
• Current BLS/CPR (AHA). 
• Ability to pass Ishihara color vision screening. 
• Successful background check, drug screen, and required immunizations/health screenings per hospital credentialing. 
• Clean criminal record compatible with healthcare employment.

Core skills & attributes 

• Expert acute-care assessment, triage, and independent clinical judgment. 
• Demonstrated servant leadership: humility, coaching orientation, and commitment to elevating others. 
• Proven ability to design training, validate competencies, and lead simulations. 
• Data fluency: monitor KPIs, interpret trends, and translate insights into operational improvements. 
• Operational strengths in staffing, scheduling, inventory, and basic financial stewardship. 
• Strong communicator and relationship builder, with a proven track record in responsible business development.

Preferred experience 

• Familiarity with major apheresis/dialysis device vendors (Fresenius, Baxter, NxStage, Gambro/BD). 
• Experience responding to RFPs, using CRM tools (HubSpot, Salesforce), and supporting multi-site program rollouts. 
• Background in QA/QI methodologies and regulatory compliance.