Director of Artificial Intelligence - Opportunity to Make a Difference

The Tyndale Company is a private, 7x Top Workplace winner in PA and a 3x winner in TX, and an industry leading national supplier of arc-rated flame-resistant clothing (FRC) to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.

At Tyndale, we recognize the value of advancing technology and we're excited to add a new Director of Artificial Intelligence (AI) to our growing IT department. Tyndale's Director of AI will lead the strategic development and implementation of sustainable AI technologies optimizing Tyndale's supply chain and logistics, improving sales and marketing strategies, enhancing our customer experiences, and increasing operational efficiency.

HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 2 days a week, with 3 days a week working remotely. To be considered, candidates must reside within a commutable distance from our Tyndale headquarters in Pipersville, PA (Bucks County) or Houston, TX for onsite work as needed.

Responsibilities:

• Collaborating with business lines to understand their current use of technology – with a specific focus on member to machine interaction.
• Developing and implementing AI strategies, in partnership with business stakeholders, to drive Tyndale's strategic goals and to assist members with efficiency and productivity. Areas of focus may include use of machine learning:
  • Utilizing AI for predictive analytics to forecast trends and optimize inventory management.
  • Implementing AI-powered chatbots or virtual assistants to enhance customer service and support.
  • Leveraging AI for fraud detection and prevention in online transactions.
  • Leveraging generative AI to optimize business tasks.
• Implementing and tracking AI training programs for business stakeholders.
• Managing contracts with AI vendors while maintaining an AI roadmap for each business segment.
• Keeping current with the latest AI technologies and trends to continuously maintain Tyndale's AI roadmap.

Qualifications:

• Computer Science, Machine Learning, Applied Statistics, or Mathematics degree preferred.
• 2+ years of hands-on experience in applying AI (NLP, Generative, Machine Learning) and developing AI strategies.
• 5+ yeas of management experience working collaboratively with business lines.
• Experience working for eCommerce / Supply Chain companies.
• Self-Motivation / discipline.
• People first/ natural collaboration skills.
• Strong verbal and written communication skills.
• Content-lead management style / keen to stay hands-on.

Benefits:

• Proven track record of company growth with an award-winning family-friendly culture;
• Comprehensive benefits package including Medical, Dental and Vision insurance; 401k with company match; 9 Paid Holidays, Company Paid STD/LTD, and Company-wide Bonus Plan;
• Paid Parental Leave;
• Generous paid time off package;
• Tuition and professional development assistance;
• Complete Wellness program including healthy lifestyles reimbursement program and corporate discount on health-tracking devices.

About Tyndale 

Tyndale Company, Inc. is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 40 years of FR experience. We serve the electric utilities, oil and gas, transportation, and other industries across all 50 states and Canada. We believe that the key to our success is our employees and Tyndale has been recognized as an award-winning, employee-rated Top Workplace in the Greater Philadelphia and Houston areas. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer.

Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.

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