Director of Catering and Conference Services - University Inn

We’re looking for a strong, people-focused leader to join our team as the Director of Catering & Conference Services. This role is key to delivering exceptional events, from the first inquiry to the final toast. The right person will be skilled in team development, client communication, and event execution, and will bring a genuine passion for hospitality.

What You’ll Do

• Work closely with clients to plan and execute memorable events
• Lead and support the catering and conference services team
• Coordinate with all departments to ensure seamless event delivery
• Actively pursue new business and help develop strategies to grow revenue
• Build event budgets and work toward financial goals
• Attend large events (100+ guests) and high-profile functions to support staff and ensure quality
• Recruit, train, and mentor team members in a collaborative, supportive environment

What We’re Looking For

• A natural leader who enjoys developing others
• A focus on Guest satisfaction and relationship building
• Strong organizational skills and attention to detail
• Excellent communication and follow-through
• Integrity, professionalism, and a positive attitude
• Previous experience in hotel catering, event planning, or sales (2+ years preferred)

Why You’ll Love Working Here: We’re proud to offer a supportive, team-oriented environment where your work is appreciated and your contributions make a difference. Benefits include:

• Medical, dental, vision, and life insurance (available to full-time employees after 60 days)
• Flexible reimbursement plan
• 401(k) plan with 50% match up to 4% contribution (eligibility begins at age 21 after 60 days of employment)
• Paid time off
• Hotel, restaurant, and golf discounts at Hagadone Hospitality properties
• Employee recognition programs
• Growth and advancement opportunities
• A team culture that values feedback, balance, and development

About Us: The Best Western Plus University Inn is managed by Hagadone Hospitality, a company focused on delivering high-quality service and creating memorable Guest experiences. We prioritize work-life balance, team development, and a positive, welcoming work culture.