Director of Client Employment and Enrichment Services

Description

JOB SUMMARY: 

The Director of Client Employment and Enrichment Services is responsible for supervising, managing, motivating, and leading team members daily. They are responsible for developing and implementing vocational training and workforce-development programs designed to provide our clients (students and adults with Developmental Disabilities and/or Autism) with career coaching, marketable job training, community engaging opportunities, supported employment and community job opportunities. They are responsible for developing and implementing enrichment day center programs designed to provide our clients with daily enrichment opportunities at the day center facility and out in the community at large. They will develop and manage strategic partnerships to grow business contract work for our clients. They provide leadership in our core values by consistently delivering a high quality of professionalism, developing bold initiatives and exceptional customer service to clients and employees, and ensuring our services are always client focused. This position is expected to uphold the mission and values established by A New Leaf, Inc.  

Supervisory Responsibilities: 

• Oversee the ongoing operations of the client employment & enrichment division in the company. 
• Manages and directs the company towards its’ primary goals and objectives. 
• Promotes communication and cooperations among divisions to create a spirit of unity in the organization. 

Duties/Responsibilities: 

• Responsible for the overall delivery and execution of A New Leaf, Inc.’s Client Employment & Day Enrichment Services Division, ensuring all program services provided are focused on the specific needs of the individual clients and students served.  
• Assure compliance with all state, local and federal regulations.  
• Develops and monitors the annual Client Employment & Enrichment Services Division budget to include all program revenues and expenses. The division’s estimated annual budget is $3 million and 50-60 staff supporting over 130 workforce clients, 80 day center clients and 20+ school-to-work students.  
• Develop and administer programs, policies, and procedures to align the division with the company's strategic goals. Formulates and recommends policies and objectives for the company regarding client needs.  
• Recruit, develop and maintain business, employer, and school partner relationships.  
• Develops a working relationship with the Department of Rehabilitation Services, Developmental Disability Services of Oklahoma, State Department of Health, area schools, and other industry professionals.  
• Develops ways to attract new clients/students to our programs through collaboration with state case managers, schools, other agency providers, and the community-at-large. 
• Track and report on the division outcomes for all programs. 
• Supervises and works in conjunction with all Program Coordinators, Case Managers, Direct Care Staff and Job Coaches, ensuring client plans are implemented and followed, IP (Individual Plans) Meetings are attended, monthly and quarterly reporting is submitted on time, and any transitional needs are met for the clients/students served.    
• Establishes a positive relationship with staff, clients, vendors, and funding agencies, ensuring the A  
• New Leaf, Inc. Client Employment & Enrichment Services Division is always friendly and welcoming. 
• Performs other related duties as assigned to benefit the mission of the organization. 

Requirements

Required Skills/Abilities: 

• Have and maintain a valid driver’s license, including dependable vehicle/transportation to and from work, and automobile insurance coverage, to ensure you are eligible to operate company vehicles.  
• Ability to communicate verbally and in writing.  
• Ability to work flexible schedule based on the those served by and the needs of A New Leaf, Inc., including but not limited to working scheduled evenings or weekends based on the department/event need. 
• Expressed desire to work with and a positive attitude when working with people with developmental disabilities and autism. 
• Must have business acumen, management experience, strategic thinking, problem solving/analysis, fiscal management, and good customer service.  
• Positive attitude toward working with a diverse population. 
• Strong organizational skills and an ability to thrive and be productive equally in a team oriented or autonomous environment. 
• Attention to detail and ability to meet deadlines through good planning, scheduling, and follow-through. 
• Excellent time management skills and ability to comfortably handle multiple priorities simultaneously.  
• Proficient in all Microsoft Office programs. 
• Ability to clearly exemplify A New Leaf, Inc.’s Core Values of Client-Centered/Customer-Focused; Professionalism; Innovation; and Collaboration. 

Education and Experience: 

• Bachelor's degree in social work, human services, non-profit management, or similar related degree preferred. 
• 5 years of related experience with progressive managerial responsibilities preferred. 
• Experience working with adults with developmental disabilities and/or autism preferred. 

Physical Requirements: 

• Prolonged period sitting at a desk and working on a computer. 
• Bending, stooping, and lifting a minimum of 30lbs. 

Leadership Skills: 

• Excellent Communication  
• Persuasion & Influencing 
• Innovation & Creativity 
• Effective Decisiveness 
• Ability to Act Proactively  
• Ability to Delegate  
• Ensure Effective Collaboration 
• Inspire & Motivate 
• Critical Thinking