Director of Clinical Services - Registered Nurse (DON)

Description

The Director of Clinical Services is a registered nurse (RN) who ensures the quality of patient care in the home. The primary function is for the overall administration of the clinical departments and monitoring of appropriate staffing and productivity for the Assigned Agency. Coordinates care with the interdisciplinary team, patient/family, and referring Agency.

Essential Functions:

1. Promote /exemplify the Company's mission, vision, and values at all times.
2. Direct and coordinate clinical departments and branches; assume responsibility for continuity, quality, and safety of services delivered in compliance with State and federal regulations. (Conditions of Participation)
3. Participate in activities relevant to professional services, including development of qualifications and assignment of Agency personnel for assigned agencies.
4. Supervise and provide direction to subordinates, in an effort to ensure quality, compliance with Plan of Care and assessment and reassessment of patient's needs and continuity of services by appropriate health care personnel. Ensure execution of all job functions and job descriptions for service staff (direct and supervisory). Execute a consistent companywide orientation and staff education program. Assist with the interview process to select and hire quality home health personnel. Identify areas of training needed to develop any staff member further.
5. Participate with the Administrator and Chief Executive Officer in the formulation of a business plan, i.e., Strategic Goals, resource allocation plan(s), and a yearly budget.
6. Assure productivity requirements of full-time, specific package and contract staff.
7. Assist the Administrator with planning activities to develop administrative and clinical policies and practices for the agencies assigned.
8. Oversee all QAPI and utilization review activities, including timely initiation of corrective action plans and controls.
9. Promote compliance with all fiscal intermediary and/or other third party payors, through education, coaching, and other assistance as necessary.
10. Monitor systems and identify problem areas to the Administrator both verbally, electronically, and through written reports.
11. Meet mandatory continuing education requirements of the Agency/licensing board.
12. Promote and educate regarding the concepts of infection control and universal precautions in coordinating/performing patient care activities to prevent contamination and transmission of disease.
13. Use effective interpersonal relations and communication skills; facilitate other team members' use of these skills to achieve desirable outcomes.
14. Evaluate the assigned agency's program, services, and field personnel.
15. Assist in evaluating community needs and planning programs and services to meet identified needs. Market the Organization and foster community relations.
16. When appropriate, participate in state and national organizations, meetings, seminars, workshops, and activities related to health professions and health care services.
17. Proactively identify issues impacting patient care and/or office operations and involve operations management/clinical management as indicated.
18. Facilitate implementation of Company initiatives and policy, regulations, processes, and procedures changes.
19. Act as a resource to provide support and expertise to the Hospice division leadership.

Requirements

Supervises: Designated Personnel

Experience:

• Minimum 2-3 years’ experience as a registered nurse obtained within the last 36 months.
• One year of experience in home health care is preferred.
• Management experience preferred.

Skills:

• Evidence of progressive leadership responsibilities, including fiscal management, is required.
• Excellent communication skills.
• Excellent interpersonal skills necessary to communicate effectively with various personnel when identifying and resolving sensitive and complex patient or administrative issues.  
• Nursing skills are defined as generally accepted standards of practice. 
• Excellent interpersonal skills and ability to communicate effectively. 
• Demonstrates proven decision-making skills. 
• If required to make visits, Hepatitis profile. 
• Must read, write, and comprehend English.

Licensure/Certification:

• License and current registration as a Registered Nurse.