Director of Clinical Services RN

Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most – at home.

Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for a Director of Clinical Services to join our award-winning team.

Role Overview and Responsibilities

As Director of Clinical Services, you are the responsible clinical leader for the location, accountable for the quality, safety, and compliance of all patient care delivered at the branch.

 Key Responsibilities

• Clinical leadership and staff supervision
• Survey readiness and regulatory compliance
• HHVBP and HHCAHPS performance at the branch level
• OASIS accuracy and clinical episode oversight
• Directly supervise clinical managers and field clinicians
• Ensure compliance with Medicare CoPs, accreditation standards, and state regulations
• Own branch survey readiness and corrective action execution
• Owns QAPI plan approval and execution, and maintains a continuous survey-ready posture with documented mock-surveys
• Monitor OASIS accuracy, care planning, and visit utilization
• Drive branch-level HHVBP and HHCAHPS performance improvement
• Provide case mentoring, clinical coaching, and competency oversight
• Lead branch QAPI activities and outcome improvement plans
• Partner with Operations leadership on staffing capacity and productivity

Work Environment: On-site presence in the branch location, 5 days per week.

Qualifications

• Active Registered Nurse (RN) license in the state of practice
• Graduate of a National League for Nursing–accredited school of nursing
• BSN preferred
• Minimum two years of management or supervisory experience in home health
• Current BLS certification
• Knowledge of governmental regulations and ACHC standards
• Strong ability to manage high levels of stress
• Excellent observation, organizational, verbal, and written communication skills
• Proficiency with computers, Microsoft applications, EMR systems, and technology

Why Choose Pinnacle?

• Personalized, One-on-One Care: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.
• Growth & Stability: Over two decades as Florida’s largest independent home health agency.
• Ongoing Professional Development: Free Continuing Education Units (CEUs) to support licensure and career advancement.
• Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.
• Recognized Excellence: Ranked as a USA Today Top Workplace.
• Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.

Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.

Be part of a company that empowers clinicians to positively impact the lives of over 10,000 patients across Florida every day. Apply today!