A Day in the Life:

The essential functions of this role are as follows:

• Plan, organize, direct, monitor, and participate in ongoing comprehensive development and implementation of specialized programs and development within the agency.
• Determine, analyze, identify and implement long-range objectives and specifying the strategies, KPIs, and actions to achieve them.
• Analyze operations to evaluate performance of the specific program or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
• Interpret and explain in-depth and complex policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
• Develop and implement corrective action plans to solve organizational or departmental problems.
• Prepare and present reports for approval, including those for funding or implementation of services to executive leadership.
• Develop and oversee program financial or budget activities to fund operations, maximize investments, or increase efficiency.
• Develop and monitor program requirements to ensure it meets federal and state policies and grants compliance.
• Develop and supervise training of employees and consultants on program requirements and usage.
• Develop, coordinator, and deliver communication plans and communications.
• Preside over, or serve on, boards of directors, management committees, or other governing boards.
• Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
• Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees.  Ensure work adheres to quality standards, deadlines, and proper procedures.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following: 

• Extensive knowledge of the principles, practices, and techniques of a broad area of training and education, including texts and materials developed in the field. 
• Thorough knowledge of the agency or institution’s functions, operations, and purpose. 
• Considerable knowledge of experiential learning techniques. 
• Practical knowledge of laws, rules, and regulations governing mandated training within the agency. 
• Ability to develop, monitor and evaluate broad training programs. 
• Ability to plan and conduct seminars, workshops, and training sessions. 
• Ability to assemble training materials, including writing comprehensive manuals and assembling texts, films, slides, and characters. 
• Ability to establish effective and cooperative working relationships with trainees, other instructors, and the entire agency staff. 
• Effective communication skills. 
• Ability to keep current on new trends, philosophies, and available materials regarding adult education. 
• Ability to delegate work, set clear direction, and manage workflow. 
• Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skill sets.

A degree is not required.  However, at least 12 + years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.  Completion of relevant education degree(s) may substitute for equivalent years of experience.

Individuals should have the ability to perform essential functions with or without 

Supervisory Responsibilities/Direct Reports: