Director of Compliance Operations

Position Summary

LifeCare Home Health Family is seeking a detail-oriented Director of Compliance Operations to support enterprise compliance operations across home health, hospice, and private duty care services. This role plays a critical operational support function by coordinating policies, procedures and SOPs, organizing records for HIPAA compliance, and supporting the Vice Presidents of Compliance & Quality, and all Compliance department team members.

The ideal candidate has hands-on experience developing or operating a compliance program that meets all seven required elements, including HIPAA, in a regulated healthcare environment.

Key Responsibilities

Compliance Operations Administration

• Assist with preparing information for compliance board reports
• Coordinate Governing Body requirements across service lines
• Assist with preparation for compliance committee including minutes
• Data management and analysis as needed
• Update and track timelines for the department workplan and risk assessment
• Ensure all department leadership meetings are on track (L10)
• Manage additional projects for the compliance department as needed

Investigation Management

• Coordinate vendor management for compliance management system
• Utilize reports from the system as needed
• Assign investigations in the system and ensure timely closure and manually enter compliance issues into the system when necessary
• Manage any HIPAA or Privacy investigations
• Optimize department use of the system

Policy & Procedure Management

• Coordinate vendor management for policy & procedure system
• Ensure timely review and approval for all policies and procedures
• Manage and coordinate policy change communications
• Coordinate development and implementation of standardized SOPs
• Review and incorporate new rules and regulations as needed

Compliance Education Management

• Assign and track completion rates for mandatory compliance education
• Create and maintain compliance education materials
• Integrate regulatory changes into educational materials
• Coordinate all compliance awareness activities; ie: Compliance Week

Collaboration & Communication

• Work closely with clinical, operations, billing, and compliance teams to coordinate compliance activities and initiatives.
• Communicate clearly regarding compliance needs, deadlines, and follow-up items.
• Support a culture of compliance.

Qualifications

Required

• Bachelor’s degree, additional education preferred.
• Experience working with healthcare compliance support functions, including HIPAA and Privacy.
• Working knowledge of Federal and State regulations, HIPAA Privacy and Security Rules, CMS Conditions of Participation, OIG Program Guidance
• Strong organizational skills with the ability to manage multiple deadlines and priorities.
• Proficiency with compliance management systems and Microsoft Office applications.

Preferred

• Prior experience supporting operations in multiple states
• Compliance Certification
• Hands-on experience with compliance management platforms.
• Familiarity with home health, hospice, or post-acute care environments.

Core Competencies

• Attention to detail and accuracy
• Documentation and records management
• Strong written and verbal communication skills
• Time management and organization
• Ability to collaborate effectively across leadership levels
• Confidentiality and discretion
• Team collaboration

Reporting Relationship

• Reports to the Chief Compliance Officer