Director of Culinary Operations

Why You’ll Love Working at Milestone

Milestone is one of the fastest-growing senior living operators, with 100+ years of combined industry and hospitality experience. We focus on teamwork, creativity, and making a real impact for our residents and staff.

Perks & Benefits

• Medical, Dental, Vision (full-time employees)


• 401(k) with employer match


• Generous PTO


• Pet insurance


• Perks at Work


• Employee Assistance Program


• Voluntary benefits options

About the Role

We’re seeking Director of Culinary Operations to direct food service operations for all communities’ company-wide including all food  preparation, dining room operations, and dining delivery services.  In this roles, you will Oversees state and federal  compliance of all kitchens and quality measures, and ensures the highest nutrition and food quality  for the health and pleasure of the residents. 

What You’ll Do

• Interview and make recommendation on hires.


• Train and manage all supervisory staff for kitchen, dining room, catering, and delivery services.


• Coach supervisors and ensure they maintain a safe and sanitary environment and provide a caring and pleasurable dining experience for the residents. 


• Consult with chefs and cooks to develop and maintain pleasing and nutritious menus that meet the desired and preferences  and dietary needs of residents. 


• Conduct surveys and maintain daily contact with residents.


• Coordinates with dietitians, nursing staff, and care associates to ensure  proper selection, preparation, and delivery methods. 


• Make recommendations for department budget including purchasing and staffing  expenditures.


• Review food orders from company or selected food vendors and ensures  a proper level of inventory to meet demand and minimize cost and waste. Routinely  monitors budget compliance and recommends changes as needed to maintain  operational quality and resident satisfaction.


• Encourage the identification of enjoyable ways to encourage socialization and  enjoyment of residents through the use of food presentation and events.


• Make recommendation to improve the décor and condition of dining rooms to ensure a safe  and pleasant experience. 


• Network with Regional Culinary Specialists and Community Culinary Directors to  improve operations, reduce costs, and to obtain new program ideas for creative  operations. 


• Provide strategic vision for culinary services and operations company-wide.


• Create and monitor training programs designed to increase culinary knowledge and  practices across all Milestone managed Communities.


• Perform other duties as assigned.

What We’re Looking For

• College degree in food service or hospitality management is preferred.


• A minimum of eight years of progressive experience in the food service industry, including at least three of those years in a responsible supervisory role of others preparing food and servicing customers. 


• Experience with management of food inventories and budgets. 


• Current Serv/Safe Certification required. 


• Obtain/hold any local, state and/or county required food handling/sanitation licenses  and/or certificates. 


• Must meet all health requirements, including current TB test


• Must pass criminal background check and finger printing requires for all states where  Milestone Managed Communities are located. 


• Must have compassion for and desire to work with the elderly.


• Able to address staff, residents, and visitors in a courteous and friendly manner.


• Able to understand the dining and nutritional needs of residents and ability to  incorporate residents’ desires into the dining services operation. 


• Extensive knowledge of food preparation and delivery. 


• Knowledgeable of all aspects of food service positions with food and beverage  background. 


• Able to manage a food service operation budget providing 3 meals per day, 7 days a  week to large numbers of residents and visitors. 


• Extensive knowledge of federal, state, and local regulations regarding the safety of food  preparation and handling.


• Willingness to communicate perceived physical and emotional needs of residents to  other skilled staff to assist with addressing their care needs. 

Join Milestone to grow your skills, collaborate with a supportive team, and make a meaningful impact every day.

Milestone is an equal opportunity employer.

Milestone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.