Director of Custodial Operations

We are seeking an experienced Director of Custodial Operations to lead custodial services, with some oversight of grounds and maintenance, across a large K-12 school district in Fort Wayne, IN. Reporting directly to the District Manager, you will oversee daily operations, ensure top-quality service delivery, and lead a dedicated team to maintain safe, clean, and welcoming school facilities.

This is an exciting opportunity for a proven facilities management leader who thrives in a collaborative, client-facing environment and is passionate about staff development, customer satisfaction, and operational excellence.

Key Responsibilities:

• Oversee custodial operations with limited responsibility for grounds and maintenance.
• Lead, mentor, and develop a diverse team, promoting career growth and high performance.
• Build strong partnerships with district leadership and community stakeholders.
• Drive continuous improvement in custodial services, floor care, and facility cleanliness.
• Manage operational budgets, financial reporting, and cost controls.
• Support capital planning, purchasing, subcontracting, and compliance initiatives.
• Deliver exceptional client satisfaction while optimizing operational efficiency.

Qualifications:

• 5+ years of Facilities Management experience (K-12 or higher education strongly preferred), with a focus on custodial operations.
• Expertise in custodial services, floor care, and equipment management.
• Strong leadership skills with proven success in staff development and team building.
• Excellent communication and relationship-building abilities with staff, executives, and clients.
• Solid business and financial acumen, including budgeting and reporting.
• Knowledge of project management best practices.
• Bachelor's degree preferred; Certified Facilities Manager (CFM) or related credential is a plus.