Director of Emergency Services, Full Time

Cabinet Peaks Medical Center is looking for a Director of Emergency Services!

Nurse Practitioners and Physicians Assistants are strongly encouraged to apply.

The Director of Emergency Services provides leadership, direction, and strategic planning for the Emergency Department. This position involves managing staff, ensuring high-quality patient care, optimizing departmental operations, and collaborating with other departments to enhance overall healthcare delivery.

Major Job Duties & Responsibilities

Patient/Customer Satisfaction:  Implements practices & programs that improve patient's experience and/or improves the health of our population.  Achieves established patient/customer satisfaction scores.  Utilizes tools (AIDET, rounding, etc.) to increase patient satisfaction.

Planning:  Aligns all work and resource management with CPMC mission, vision, values, goals and strategic initiatives.  Actively participates in planning long-term strategies for the department.  Keeps up to date on industry trends, regulatory changes, etc.  Translates strategies into annual measurable goals for department, utilizes tracking and reporting tools on a consistent basis.  Meets deadlines.  Manage budgets, staffing levels, and equipment procurement.

Financial results:  Develops yearly budget for department(s) that align with strategic goals.  Monitors actual expenditures against budgeted amounts and develops corrective action plans for significant variances. Identifies opportunities to reduce per capita cost of healthcare.

Quality:  Ensure compliance with healthcare regulations and accreditation standards.  Implement quality assurance programs and monitor performance metrics. Oversee the daily operations of the emergency department, ensuring efficient patient flow and resource utilization. 

Management of staff:  Scheduling, hires high quality personnel, communicates in timely manner (monthly staff meetings), conducts effective, on-time performance evaluations, applies HR policies consistently, handles employee performance problems quickly and per policies, rewards and recognizes staff accomplishments.

Compliance:  Stays abreast of and ensures compliance with all CPMC policies & procedures, laws, regulatory requirements, Medicare Conditions of Participation, etc.  Develops and maintains current department policies and procedures.

Operational Efficiency:  Oversee the daily operations of the emergency department, ensuring efficient patient flow and resource utilization.  Manage budgets, staffing levels, and equipment procurement.

Skills, Knowledge, & Abilities

Must possess the ability to lead and manage emergency department staff, including physicians, nurses, and support staff.  Ensure the delivery of high-quality emergency care in accordance with the best practices and regulatory standards. 

Prior working knowledge required as a nurse in the emergency department that contributes to implementation and oversight of best practices related to emergency care.

Must work closely with other department leaders, medical staff, and administration to coordinate patient care and enhance service delivery. 

Engage in community outreach and education efforts related to emergency services. 

Participates in strategic planning for the department and the hospital. 

Identifies opportunities for growth, innovation, and improvement in emergency care services.     

Experience

10 + years’ experience in leading an Emergency Department.

Knowledge of healthcare regulations and compliance issues.

Strong Management, communication, and interpersonal skills.

Previous Trauma Program oversight.

Educational Requirements

Master’s degree is required (Nursing or Equivalent), preferable Nurse Practitioner or Physician Assistant

Nurse executive certification required or within 1 year of hire

Montana Nursing License

Schedule

Monday through Friday, day shift. Weekends, holidays, and other shifts as needed to provide coverage based on the needs of the department. 

Benefits Package Available. 

Cabinet Peaks Medical Center is committed to providing a safe, efficient, and productive work environment for all employees. To help ensure a safe and healthful working environment, each applicant to whom an offer of employment has been made will be required as a condition of employment to undergo a substance test. Additional pre-employment items may be required. Please contact Human Resources for details.