Director of Engineering - Global, Remote

TJM Labs builds AI-driven automation that strips away the repetitive, error-prone tasks slowing pharmacies down so teams can focus on patient care. Our bots handle prescription intake, fax processing, insurance workflows and more, helping pharmacies scale efficiently without adding headcount.

TJM Labs is looking for a Director of Engineering to lead and scale our engineering organization.

This is a hands-on leadership role for someone who is technically credible, execution-focused, and takes ownership of results. You will develop a team of engineering managers and partner with senior leadership to turn company priorities into shipped outcomes.

What You'll Do

• Lead, mentor, and grow engineering managers across multiple teams
• Set clear expectations for delivery, quality, and team health
• Own engineering execution, including planning, delivery predictability, and cross-team coordination
• Provide technical leadership on architecture, reliability, and production issues
• Define and track engineering effectiveness metrics, and improve how our teams build and ship, including through AI-assisted development
• Partner with Product, Operations, and customer-facing teams to align priorities
• Join customer conversations on complex integrations and technical escalations when needed

Requirements

• 8+ years of software engineering experience, including significant hands-on work
• 4+ years of engineering management experience, including managing managers
• Experience leading multiple engineering teams in a fast-growing organization
• Strong background in backend and API services, third-party system integrations, and automation running in production
• Experience building or leading teams that build AI-powered products and automation
• Experience scaling an engineering organization through rapid growth
• Track record of improving delivery, accountability, and team performance
• Clear communication with technical and non-technical stakeholders, including enterprise customers
• Strong sense of ownership and accountability

• Fully remote work environment.
• Competitive compensation.
• Meaningful projects with direct business impact.
• High ownership and autonomy.
• Opportunity to work with AI-driven technologies and modern development tools.
• A collaborative team focused on solving real problems for healthcare customers.