Director of Environmental Services

LifeSpire of Virginia/The Chesapeake is looking for a Director of Environmental Services to join our team in Newport News, VA! Please apply if interested. 

Position Title: Director of Environmental Services

Reports To: Executive Director

Supervises: Housekeeping, and Laundry Staff            

General Statement of Responsibilities:

The Director of Environmental Services is responsible for directing and supervising personnel in the housekeeping, and laundry departments. He/she is responsible for the overall leadership of each department’s personnel, operating budgets, quality assurance and daily operations. Must be able to effectively manage and motivate workers and provide quality services to the residents at all levels of care.

General Qualifications:

The Director of Environmental Services must be at least 21 years of age or older and have a relevant degree or certification in food service, nutrition, or business management. At least 5-7 years of experience in environmental services training. Supervisory experience in large hospitality resort, Life Plan or CCRC community, hospital or long term care center is required.

Job Duties:

1. Actively follows and enforces all personnel policies and procedures outlined in the LifeSpire Team Member Handbook and other company/department policies and procedures.

2. Maintains thorough knowledge and understanding of:

a. Job Description (for both self and supervisees)

b. Resident Rights Policy

c. Resident Care Policy and Procedure Manual

d. Fire and Disaster Plan

e. Problem Solving Procedure

3. Responsible for overall supervision of the Housekeeping and Laundry Team Members.

4. Effectively delegates responsibilities to the Housekeeping Managers/Supervisors.

5. Maintains satisfactory order, discipline, production, customer service, and morale among Team Members

6. Maintains all housekeeping and laundry equipment and makes replacement recommendations as necessary and follows the communities capital asset purchase policies.

7. Responsible for all expenses and budget control within the Housekeeping and Laundry Services department, to include supply ordering and personnel wages.

8. Responsible for or delegation of the interviewing, hiring, and training of new personnel.

9. Oversees coaching and counseling of all responsible staff, manages the disciplinary action process within each department, and in collaboration with Human Resources makes decisions on the suspension and termination of responsible staff.

10. Recommends promotions, demotions, and any changes in job responsibilities for responsible staff.

11. Oversees department orientation, thorough job training, and completion of skills checklists for all new team members.

12. Supervises continuing inservice training for all team members and ensures that all staff remain in compliance with required Annual Inservice training, Relias training, and other training as required by the facility.

13. Responsible for full compliance and engagement with the UKG system for all related recruitment, scheduling, evaluation, PTO approvals and timecard management. Including completing all annual performance appraisals within the LifeSpire schedule.

14. Oversees creation and management of work assignments assuring highest productivity and quality for cleaning and laundering duties campus wide.

15. Creates and monitors preventive housekeeping duties within Worx hub system and conducts periodic tours, surveys and evaluations to assure 100% completion.

16. Assures the proper professional appearance and personal hygiene of responsible staff as well as their conducting themselves at the proper level of professional conduct and courtesy.

17. Maintains required records and reports for each department as required by law or the community.

18. Maintains written records of all coaching and counseling for all staff, to be incorporated into Team Member’s UKG file.

19. Maintains monthly spenddown sheet for all expenses and produces monthly variance report for each department.

20. Enforces staff compliance with time clock policies and procedures, to include clocking in and out as required, addressing tardiness and attendance problems within the department, minimizing the use of overtime, approving edits to personnel timecards, and addressing any problems with staff time and payroll.

21. Responsible for budget planning and control in housekeeping and laundry.

22. As a member of the Partnership Council attends PC, Leadership and Communications Forum meetings.

23. Follows established safety rules and policies and procedures of the community, including Emergency Preparedness plans and drills.

24. Oversees compliance and participation of responsible staff with all safety and emergency preparedness policies and drills in the facility.

25. Maintains compliance with all regulations by the Virginia Department of Health and Department of Social Services that relate to environmental services to residents in Healthcare and Assisted Living.

26. Refrains from discussing personal or work-related problems with other staff, residents, their family and friends. Maintains confidentiality of staff information that may be shared with him as a supervisor, sharing it with management only as needed.

27. Respects and enforces Resident Rights at all times.

28. Maintains the confidentiality of all resident-related information.

29. Maintains a positive, cheerful, customer service attitude at all times.

30. Refrains from participation in the promotion of gossip with regard to residents or staff within the community. Promotes a high level of professionalism and maturity in the department.

31. Serves as a weekend Manager on Duty and works up to 8 Saturday or Sundays annually. MOD policy reveals compensation and comp day provision.

32. Performs other duties, as assigned, in a prompt and cooperative fashion.

Working Hours:

Works a minimum of forty (40) hours per week on a regularly scheduled basis. May include weekend and holiday hours.