U

Director of Financial Aid

Job Description - Director of Financial Aid

Description

  • Hire, train, and supervise staff in student financial aid functions.

  • Interpret and implement financial aid and enrollment data policies to ensure compliance with state, federal, and institutional regulations.

  • Oversee administration of all federal and state grant programs, veteran benefits, and federal/private education loan programs.

  • Ensure timely and accurate reconciliation of all financial aid and accounts receivable processing.

  • Coordinate with the Finance Office on G5 drawdowns, fiscal close, and audits.

  • Maintain departmental budget and update relevant websites.

  • Ensure outstanding customer service for students and families.

  • Complete required external reporting including FISAP, Title IV recertification, and NCAA report.

  • Will conduct and oversee delegation of student financial aid orientation and exit financial aid orientation. Ensure that the students are aware of their rights and responsibilities

  • Responsible for pre-approving documentation, professional judgement documentation, and FAFSA related procedures as well as fluent knowledge of R2T4 processing.

  • Participate in campus committees and coordinate student check-in processes.

  • Develop and implement financial aid awarding strategies in alignment with budgetary constraints and enrollment management and institutional priorities.

  • Partner with Institutional Research and other departments on all audits, external reporting, survey design, and enrollment research.

  • Produce executive-level reports and conduct analyses to support data-driven decision-making.

  • Manage relationships with third-party vendors supporting enrollment programs such as but not limited to financial leveraging partners and NPC vendor.

  • Provide financial aid enrollment data support for both interdivisional and campus-wide constituents.

  • In conjunction with the enrollment leadership, engage in long-term planning and evaluation of enrollment and financial aid strategies.

  • Collaborate with the Student Accounts and Admissions teams. 

  • Lead participants in enrollment appeal committees for incoming and returning students 



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