Director of Growth, Lead Generation & Call Center Operations

Director of Growth, Lead Generation & Call Center Operations

What You’ll Own

• All lead generation channels (digital, PPL, inbound, events, referrals)
   
• Marketing performance, CPL, ROI, and budgets
   
• Inbound and confirmation call center operations
   
• Appointment quality, show rates, and conversion metrics
   
• KPI tracking, reporting, and continuous optimization
   

What We Require

• 5+ years of lead generation experience in home improvement (required)
   (bath, windows, roofing, HVAC, solar, remodeling, etc.)
   
• Proven experience managing call centers and performance teams
   
• Deep understanding of same-day / one-call close sales models
   
• Strong data, accountability, and leadership skills
   

Who This Role Is For

• You’ve scaled leads responsibly without killing margins
   
• You hold teams accountable and fix breakdowns fast
   
• You understand that leads don’t matter if phones don’t convert
   

What’s Offered

• Competitive executive compensation + performance incentives
   
• Real authority and ownership over growth
   
• Stable, year-round demand