Director of Housekeeping

Company : Dc Global Talent Inc.

Job Description - Director of Housekeeping

DIRECTOR OF HOUSEKEEPING
Luxury Hotel • Boston, Massachusetts • USD $105K - $125K + Competitive and comprehensive benefits package

ABOUT THE ROLE
We are looking for a Director of Housekeeping for a landmark Forbes luxury hotel in Boston, Massachusetts. This is a senior operational leadership role responsible for ensuring all guest accommodation and front and back of house areas are maintained to the highest standards of cleanliness and presentation at all times. The ideal candidate brings proven leadership experience in a luxury, fast-paced hospitality environment.

WHAT YOU'LL DO

Lead and manage all Housekeeping department operations, including staffing, scheduling, training, and daily task assignment

Maintain the highest standards of cleanliness and presentation across all guest rooms, suites, and public areas

Handle guest interactions and resolve complaints with professionalism, warmth, and a genuine commitment to service recovery

Ensure the department meets its financial targets through effective cost control, labour management, and budget oversight

Recruit, develop, coach, and retain a high-performing Housekeeping team

Conduct regular inspections to ensure consistent adherence to luxury service and cleanliness standards

Collaborate cross-departmentally to support a seamless and exceptional guest experience

WHAT YOU BRING

Proven experience as a Director of Housekeeping or in a senior Housekeeping leadership role within a luxury hotel environment

Forbes experience is a strong advantage

Strong leadership and team development skills with experience managing large, diverse housekeeping teams

Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment

A genuine passion for service excellence and maintaining the highest standards

Must have valid US work authorization - visa sponsorship is not available

WHAT'S OFFERED

USD $105K - $125K

Competitive and comprehensive benefits package

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Director of Housekeeping

Job Description - Director of Housekeeping

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