Director of Human Resources

As the Director of Human Resources, you will play an essential role in preserving Smartbox’s extraordinary culture and values while continually pursuing a diverse, accessible, equitable, and inclusive workforce. Exceptionally focused on putting people first, your team will handle all personnel file management, staff onboarding and exit, recruiting/hiring, and employee development programs within the organization. You will be encouraged to seek clarity and remain well-informed about U.S. HR policies and laws.

What You’ll Do:

• Maintain the employee handbook and ensure compliance with DOL, OSHA, ADA, and other labor regulations
• Serve as the go-to resource for workplace, medical, and grievance-related issues
• Own the full employee lifecycle — recruitment, onboarding, performance management, retention, succession planning, and offboarding
• Lead, coach, and develop your HR team
• Partner on payroll and benefits administration, ensuring accuracy and timeliness
• Track HR metrics and trends, reporting regularly to senior leadership
• Model ethical leadership and champion diversity, inclusion, and sustainability

Requirements:

• Three years of HR experience, required
• HR Certification (PHR or equivalent), required
• Effective verbal and written communication skills
• Strong organizational and time management skills

Our benefits and culture are focused on providing a work/life integration to best support our team. The benefits offered for this role include:

• 401k Plan with 3% Employer Contribution
• Generous Paid Time Off - 23 days annually (prorated first year)
• 10 Paid Holidays including a Floating Holiday
• Paid Parental, Adoption, & Foster Care Leave
• Comprehensive Benefits Package - Including Medical, Dental, Vision, & Company-Provided Life Insurance
• Voluntary Dependent Care Account & Flex Spending Account
• Voluntary Life Insurance & Disability Insurance Coverages
• Supportive & Collaborative Culture
• Annual performance-based merit increases exceeding national average
• Growing Company with Internal Opportunities
• Training and Education Provided, including Professional and Personal Wellness
• Community Involvement

Smartbox is a leading provider of Alternative and Augmentative Communication (AAC) Devices, training, and support. Together, we provide a voice for those affected by the communication and physical challenges of autism, ALS, cerebral palsy, Down syndrome, stroke and many other similar conditions.