Director of In-Home Services

$1,000 SIGN ON BONUS

We are searching for a full-time Director of In-Home Services to oversee the Adult Family Care and Home Assistance Program (HAP) programs. The hours are Monday- Friday, 8:00 a.m. - 5:00 p.m. The Director is responsible for managing all functions of the programs, including: managing a 24 hour on-call system, stakeholder relationships, financial management, marketing and quality improvement activities. 

• Provide both individual and team supervision to staff.
• Provide individual supervision to the Supervisors and Support Staff.
• Manage all aspects of AFC and HAP programs.
• Develop policies and procedures appropriate to program needs.
• Ensure coordination and integration of programs to respond to community needs and provide quality service to clients.
• Fulfill reporting requirements for MassHealth and all other payor entities.
• Oversee fiscal aspects including billing, board reports, budget preparation and required financial reports.
• Coordinate and engage staff in a marketing plan, which promotes continual growth of programs.
• Evaluate program and staff performance on an on-going basis.
• Develop new initiatives to respond to community needs.
• Participate/institute on-going CQI activities, including maintaining Council on Accreditation certification.
• Coordinate and facilitate MDT meetings.
• Participate in community meetings/events to increase visibility of the AFC and HAP programs. 
• Develop effective relationships with referral providers, including DDS, Elder Service organizations, SCOs, etc.
• Analyze data to identify trends and make programmatic decisions.
• Implement new technologies to improve program operations, increase efficiencies and promote staff accountability including those required by state or federal regulation.
• Respond to reasonable expectations of the Vice President of Care Coordination and/or agency.

• A bachelor’s degree and a minimum of five years of recent professional healthcare experience working with elders or adults.

• A master’s degree in a relevant healthcare discipline may be substituted for two of the required five years of work experience. At least one of those years must have been spent in an administrative role.