Director of Maintenance

• Lead maintenance and facilities operations across HAP's properties.
• Establish effective work-order intake, prioritization, scheduling, documentation, and quality-control processes.
• Strengthen preventive maintenance programs for buildings, equipment, grounds, vehicles, and other assets.
• Improve vacancy and unit-turn performance through effective coordination of staffing, materials, inspections, and contractors.
• Drive readiness for NSPIRE, HUD, and applicable property standards and ensure timely correction of health, safety, and critical deficiencies.
• Provide leadership, coaching, development, and accountability to maintenance supervisors and employees.
• Promote a strong culture of safety, professionalism, resident service, and operational accountability.
• Oversee maintenance-related budgets, inventory, tools, fleet, contractors, and vendors.
• Support capital improvements, modernization, and major repair activities.
• Monitor key performance indicators and use operational data to identify problems, trends, and opportunities for improvement.
• Communicate operational risks, performance concerns, resource needs, and recommended solutions to Executive Leadership.
• Collaborate with Property Management, Finance, Procurement, HR, Compliance/Inspection, contractors, and other partners to achieve organizational goals.

• Build stronger maintenance systems.
  Create consistent processes that improve work-order management, preventive maintenance, unit turns, and accountability.
• Develop people.
  Build a capable maintenance team through coaching, training, performance management, and clear expectations.
• Improve property performance.
  Identify operational challenges and implement solutions that improve the condition and performance of HAP properties.
• Lead through change.
  Bring structure, organization, and accountability to a fast-paced environment while maintaining strong relationships with employees, residents, and organizational partners.

REQUIRED QUALIFICATIONS

• Bachelor's degree in a related field or an equivalent combination of education, skilled-trade preparation, and progressively responsible experience.
• Minimum of 7 years of progressively responsible experience in maintenance,      facilities, construction, restoration, property operations, or a closely related field. Substantial comparable experience may be considered.
• Demonstrated supervisory or leadership experience (five (5) years min.),      directing maintenance, facilities, construction, or operations personnel.
• Experience with multi-site operations, budgets, contractors/vendors, materials,      work-order systems, and operational performance.
• Valid driver's license and ability to meet HAP's job-related vehicle-operation requirements, when driving is required.

PREFERRED QUALIFICATIONS

• Experience in public housing, affordable housing, multifamily housing, or another regulated residential environment.
• Knowledge of NSPIRE, UPCS, HUD housing requirements, or comparable inspection and compliance standards.
• Experience with capital projects, modernization, major repairs, procurement, or contract administration.
• Facilities,  construction, safety, skilled-trade, or supervisory certifications.
• Experience using CMMS, property-management, inventory, fleet, or dashboard systems to manage performance.
• Experience  with emergency management/disaster response

KEY COMPETENCIES

• Leadership  and employee development
• Maintenance and work-order management
• Preventive maintenance
• Safety and regulatory compliance
• Budget and resource management
• Contractor/vendor oversight
• Problem-solving and decision-making
• Accountability and performance management
• Data-driven performance management
• Communication and collaboration

ADDITIONAL REQUIREMENTS

• Ability to travel among HAP properties as needed.
• Ability to respond to emergency or after-hours operational needs when required.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.