$105,000 - 174,000 yearly
Number of Applicants
:000+
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Salary Range
$105,000.00 - $174,000.00Overview
In 1971, Yale University established Yale Health to provide health services to its facility, staff and students through a multidisciplinary health maintenance organization located on campus. Yale Health has approximately 49,000 members including students, staff, faculty and their families who come from every state in the country and almost every country in the world and is committed to an inclusive workplace. We are celebrating over 50 years of service to the Yale community.
Our state-of-the-art facility at 55 Lock Street, is where our members receive most of their care from our 150+ providers. It is a 144,000 square foot medical facility with over 90 exam rooms, an Acute Care Department, a 15-bed inpatient facility with two negative pressure rooms, a diagnostic imaging suite including MR and CT scan, x-ray and ultrasound and a full-service retail pharmacy.
Yale Health seeks an experienced and collaborative leader to serve as the Director of Mental Health Services. This position reports directly to the Associate Chief Clinical Operations Officer.
The Director ensures the delivery of high-quality, accessible, care that supports wellness, behavioral health needs, and public health readiness within a dynamic academic environment. The role includes oversight of service delivery, staffing, financial performance, regulatory compliance, and continuous quality improvement initiatives
Schedule: Full-Time, M-F; 8:30-5pm, evenings, weekends, holidays/recess as needed. Participates in administrative on call rotation.
Required Skills and Abilities
1. Proven leadership and team management skills.
2. Strong communication and collaboration abilities.
3. Ability to effectively lead multidisciplinary teams.
4. Effective decision-making and organizational skills.
5. Demonstrated commitment to patient focused care.
Preferred Skills and Abilities
Master’s degree (MPH, MSN, MBA, or related field). Minimum of 5 years of management experience in outpatient, behavioral health, public health, or student health settings. Experience in an academic health environment. Leadership experience in both routine and/or urgent/emergency operations.
Principal Responsibilities
Principal Responsibilities
1. Ensure high-quality clinical care, patient safety, service excellence, and timely access to care
2. Develop strategic programs that enhance behavioral health access, integration and resources required to meet demands of population.
3. Develop the strategic roadmap & framework for development and integration of collaborative care models across Yale Health clinical departments with clinical leaders.
4. Collaborate with clinical and university partners as well as executive leaders to support the implementation of the collaborative care model.
5. Monitor performance metrics, trends, and service demands
6. Partner with Executive leadership, Chiefs, Directors & Managers to oversee budgets, trends, anticipate and plan for future needs and resource utilization.
7. Ensure compliance with all regulatory and accreditation (CT DPH, JC, OSHA) standards.
8. Develop and maintain policies and procedures aligned with best practices.
9. Promote a supportive, professional work environment.
10. Develop quality improvement, readiness reviews, improvement and patient experience initiatives.
11. Develop and maintain strategic programs, partnerships, and long-range planning.
12. Data, Metrics & Continuous Improvement: Develop and monitor KPIs, dashboards, and analytic reports; Use data to guide decisions, resource allocation, and program planning.
13. Implement improvement initiatives for workflow efficiency and outcomes.
14. Financial & Resource Management: Prepare and manage annual budgets; monitor performance and variances.
15. Oversee resource utilization and vendor relationships.
16. Plan for staffing, technology needs, and program growth.
17. Collaboration & Stakeholder Engagement: Build relationships with Yale Health leaders and university partners. Collaborate to define and achieve access, quality, and service metrics.
18. Serve as liaison for crisis management and public health needs.
19. Participate in professional organizations and remain current on trends.
Required Education and Experience
Bachelor’s degree in a relevant field and a minimum of 10 years of related experience or an equivalent combination of education and experience.
Required Licenses and Certifications
Current licensure as an R.N., LCSW, Psychologist, or other clinical profession in the State of Connecticut or Connecticut License eligible.
Preferred Education and Experience
1. Master’s degree (MPH, MSN, MBA, or related field)
2. Minimum of 5 years of management experience in outpatient, behavioral health, public health, or student health settings.
3. Experience in an academic health environment and with public health immunization programs. Leadership experience in crisis or emergency response.
Job Posting Date
01/06/2026Job Category
ManagerBargaining Unit
NONCompensation Grade
Administration & OperationsCompensation Grade Profile
Senior Manager; Senior Program Leader (27)Time Type
Full timeDuration Type
StaffWork Model
On-siteLocation
55 Lock Street, New Haven, ConnecticutBackground Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
This role is a healthcare worker position. Healthcare workers (HCW) are defined as university employees working a healthcare setting who have the potential for direct or indirect exposure to patients, human research subjects or infectious materials including body substance, contaminated medical supplies, devices and equipment, surfaces, or air. HCW have specific health requirements that must be met prior to starting work, including MMR vaccine or immunity, varicella (chickenpox) vaccine or immunity, TB screening, COVID vaccine according to University policy, hepatitis B vaccine or immunity, and annual flu vaccination.
Posting Disclaimer
Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.
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