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Director of Operations

salary Salary :

$80,000 - 105,000 yearly

icon building Company : Harris N.a.
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Director of Operations

Preferred years of experience:

  • 7–10+ years of experience in Revenue Cycle Management (Preferably Worker’s Compensation), client operations, or healthcare SaaS operations
  • 3–5 years in a leadership role managing teams and client-facing functions.

 

Specific software implementation experience required:

Proven experience leading or supporting Practice Management software implementations (preferably WC), including:

  • Client onboarding and go-live execution
  • Workflow design and process mapping
  • Cross-functional coordination between product, operations, and clients

 

Experience managing multiple concurrent implementations is strongly preferred.

 

Any preferred industry or product experience:

  • Must have Healthcare RCM experience -preferred Workers’ Compensation/Personal Injury experience, but not required
  • SaaS based environments
  • experience supporting complex onboarding environment
  • Product Software Management
  • Project Management – preferably in Healthcare software
  • Technical aptitude

 

Technical skills or systems that are must-haves:

  • Strong proficiency in Excel (advanced preferred)
  • Experience with reporting, KPI tracking, and data analysis
  • Familiarity with EHR/RCM systems, clearinghouses, or billing platforms
  • Experience with workflow tools, dashboards, or automation tools (e.g., CRM, ticketing systems)
  • Experience with managing a support & ps department – Preferably building/scaling a team in a fast pace and growing environment

 

Key Success Factors

  • Strong ownership mindset with a high level of accountability
  • Ability to thrive in a fast-paced, evolving environment
  • Experience managing client-facing operations and implementations
  • Proven ability to build structure, improve processes, and help scale teams and operations

Language requirements:  English (fluent, written and verbal) – Strong communication skills is a MUST

Travel expectations: up to 25%

Schedule or time zone expectations Pacific Time Zone – if not, must work the hours

Budget or salary range: $80 - $105K

Original job Director of Operations posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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