The Director of Operations owns the daily operating system of the Kairos campus — the conditions that make instruction possible. This includes arrival and dismissal, food service, facilities, safety and security, transportation, and campus events.
This is not solely a logistics role. The Director of Operations owns performance goals with real analytical weight — enrollment verification, average daily attendance, and meal participation — and is accountable for moving those numbers, not just executing the processes underneath them. The right candidate is someone who can run a flawless dismissal and also build the analysis that explains why attendance dropped in Cycle 3.
The Director of Operations supervises the campus operations team and serves as the primary operational point of contact for staff, families, and vendors.
Performance Goals
Enrollment: 100% Enrolled by First Day of School
Attendance: 90/90 Average Daily Attendance
Meal Participation: 70% Meal Participation
Staff Satisfaction: 85% on the Cyclical School Operations Staff Survey
Safety Compliance: 100% of State (DESE) and Network (MCPSC) Requirements Met
Core Responsibilities:
Daily Campus Operations
Arrival and dismissal, including carline logistics and reporting
Front desk operations (oversight; receptionist owns execution)
Package delivery, parking passes, key management
Walkie-talkie and radio logistics
Teacher supply requests
Furniture repair and relocation
Food Services
Cafeteria POS and food service operations
Lunch service and lunch logistics
FRPL tracking and lunch application completion
Meal participation monitoring and intervention
Safety, Security, and Risk
Safety drills: fire, lockdown, severe weather
Staff training on safety protocols
Security cameras, security footage requests, and alarm systems
Campus security operations
Go-bag compliance
Safety and risk management (with COO)
Facilities
Facilities cleanliness and building appearance standards
Janitorial requests and vendor management
Pest control (CPH)
CPH liaison
Construction planning and monitoring (with COO)
Transportation
Daily transportation operations and vendor relationships
Route issues, delays, and family communication
Events and Calendar
Campus event planning: logistics and support
On-campus events and field trip planning
School calendar management for approved events
Cyclical Operations
Beginning-of-year operations
Summer operations
Scholar payments and money collection
Team Leadership
Direct supervision of office administrators and the school nurse, including coaching, performance management, scheduling, and time-off approval
Development of the operations team against role-specific growth goals
Coverage planning for absences across the operations team
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Qualifications
Required:
3+ years of operations experience, ideally in a school, nonprofit, or other mission-driven setting
Demonstrated experience supervising staff, including coaching and performance management
Comfort with data systems and the ability to build and interpret operational reporting
Track record of managing competing daily demands without dropping recurring commitments
Eligible to work for any employer in the United States
Preferred:
Experience managing external vendors and contracts
Familiarity with PowerSchool or comparable SIS platforms
Competencies
Systems thinking — builds repeatable processes rather than solving the same problem twice
Analytical judgment — can look at attendance or participation data and form a defensible hypothesis about what's driving it
Steadiness under pressure — operates well when the day goes sideways, which it will
Direct communication — raises problems early, including with supervisors
Work Schedule & Environment
Monday – Friday
Availability to be on campus during arrival and dismissal windows
Some weekends required
On-site role at Kairos Academies in St. Louis, MO.
Compensation & Benefits
Salary: starts at $70,000 per year
Health, dental, and vision insurance
Paid time off & wellness reimbursement
Comprehensive Coaching and Growth Opportunities
About Kairos Academies
Kairos Academies is a forward-thinking public charter school network in St. Louis reimagining education for the 21st century. Our mission is to cultivate an integrated community of self-directed learners, leaders, and citizens. Recognized nationally for innovation and excellence, Kairos replaces traditional lectures with personalized, project-based learning and emphasizes executive-function coaching to help students take ownership of their education and lives.
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