Director of Operations

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Job Description - Director of Operations

Job Description

Job Description

About Us :
At Rhino Shield, we're changing the expectations of exterior coatings - One job at a time. We are a premier paint company known for our high-quality products and exceptional customer service. We specialize in providing luxurious and durable paint solutions for both residential and commercial clients. Our commitment to excellence and innovation has made us a leader in the paint industry.
Job Description :
This is a full-time On-Site role for a Director of Operations at Rhino Shield of Orlando. The Director of Operations will be responsible for managing day-to-day operations, overseeing team management, budgeting, and ensuring excellent customer service.
Responsibilities :
Operational Strategy and Execution

: Develop and implement operational strategies that align with our company's goals and objectives. Oversee the execution of projects from inception to completion, ensuring they meet quality, time, and budgetary targets.
Team Leadership and Development

: Lead, motivate, and manage the operations team to achieve excellence in performance. Identify training needs and opportunities for team development to enhance skills and productivity.
Process Optimization

: Continuously assess and improve operational processes and workflows for greater efficiency and effectiveness. Implement best practices in project management and operations, tailored to the premium painting industry.
Quality Control

: Uphold the highest standards of quality for all projects, ensuring compliance with industry standards and customer expectations. Develop and enforce quality control measures and checkpoints throughout project lifecycles.
Customer Satisfaction and Relationship Management

: Foster strong relationships with clients, ensuring their needs are met and expectations exceeded. Address and resolve any issues or concerns that arise, maintaining the company’s reputation for excellence.
Supply Chain and Inventory Management

: Oversee the procurement of materials and manage inventory levels to ensure project readiness and efficiency. Negotiate with suppliers to secure the best quality materials at cost-effective prices.
Financial Oversight

: Collaborate with the finance department to set and manage budgets, cost estimations, and financial planning for operations. Monitor operational expenses and implement measures to reduce costs without compromising on quality.
Compliance and Safety

: Ensure all operations comply with legal and regulatory requirements. Promote a culture of safety within the team, implementing safety protocols and training.
Innovation and Continuous Improvement

: Stay abreast of industry trends and innovations to drive continuous improvement in our operations and offerings. Encourage a culture of innovation within the team, exploring new techniques, materials, and technologies to enhance our services.
Qualifications :
Operations Management and Analytical Skills
Team Management and Budgeting
Excellent customer service skills
Strong organizational and problem-solving abilities
Effective communication and leadership skills
Experience in the painting or construction industry is a plus
Bachelor's degree in Business Administration or relevant field
Compensation :
Year 1 - $130k-160k OTE (Salary + Revenue Share)
Year 2 - $200k+ OTE (Salary + Revenue Share)
Medical, Dental, Vision 100% Covered.
How to Apply :
Interested candidates should send an email introduction (don’t overthink it) to the Owner at

[email protected]

to schedule a time for a Zoom or In-person interview.

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