Director of Operations / Business Operations

Location: Eugene, Oregon (In-Office, Full-Time. Remote is not an option)

Reports to: COO & CEO

Supports: Four Operating Companies

Company Overview

Modern Amenities is redefining how traditional industries scale by combining AI, data, and platform innovation into one connected ecosystem. We’re more than a single business—we’re building the blueprint for transforming entire markets, starting with the vending and unattended retail space.

What we do:

• Vendingpreneurs trains entrepreneurs to launch profitable vending routes, creating a ready network of subcontractors to power enterprise contracts.


• Modern Amenities partners with REITs, hotel groups, and healthcare facilities to deliver micro-markets and workplace amenities with zero upfront cost—think of us as the “Netflix” of on-site amenities.


• VendHub brings the ecosystem together, offering equipment financing, inventory management, and lead generation in one integrated platform.


• AIMS (AI Managed Services) extends our AI-driven lead generation and operational systems to other B2B industries.

Why it matters:
Modern Amenities is proving that entire industries can be reimagined through platform thinking. We’re not just participating in the future—we’re building it. Our systems are already driving millions in revenue, helping small businesses succeed while delivering enterprise-grade solutions at scale.

Our impact:
From empowering entrepreneurs to servicing national contracts, every solution we create multiplies across multiple business lines. The result: an ecosystem where innovation, efficiency, and opportunity align to unlock billion-dollar potential across industries.

Ready to grow with us?
Join Modern Amenities at the perfect stage—established enough to scale, but lean enough that your work has immediate impact. Here, ideas become action quickly, and every contribution helps build the future of business.

About the Role

We’re looking for a Director-level role to serve as the operational connector between the CEO, COO, and department leaders across four growing operating companies. This person thrives in organization, communication, and follow-through — helping translate leadership vision into action using the EOS (Entrepreneurial Operating System) framework.

You’ll oversee day-to-day coordination across teams, ensure alignment to company priorities, manage execution of quarterly rocks, and help strengthen our people operations (hiring, onboarding, and HR systems).

This is an in-person role based in Eugene, Oregon, ideal for someone who’s highly organized, systems-minded, and eager to help a fast-moving team stay focused and accountable.

Key Responsibilities:

Operational Facilitation

• Coordinate with department leads to ensure alignment and progress on quarterly rocks and company scorecards.


• Assist the COO in running EOS meetings, documenting takeaways, and tracking follow-up actions.


• Maintain visibility on key initiatives across the four operating companies and proactively remove blockers.


• Support creation and improvement of SOPs, workflows, and reporting dashboards.


• Manage internal communication between leadership and operational teams.

People & HR Support

• Assist with recruiting — from posting roles to coordinating interviews and managing candidate pipelines.


• Support onboarding and training of new hires.


• Work with leadership to maintain company org charts, scorecards, and accountability structures.


• Coordinate with external HR/payroll providers (e.g., Gusto, Rippling) to ensure compliance and consistency.

Administrative & Strategic Support

• Prepare operational updates, meeting summaries, and KPI reports for the COO/CEO.


• Manage special projects, cross-functional initiatives, and operational timelines.


• Track budget items, invoices, and vendor relationships when needed.


• Support COO with project scheduling, documentation, and process optimization.

Ideal Candidate

• 3–7 years of experience in operations, project coordination, HR, or recruiting roles.


• Prior experience in an EOS-based organization preferred.


• Excellent communicator who’s detail-oriented and proactive in follow-up.


• Skilled at managing multiple priorities across multiple business units.


• Comfortable working in a fast-paced, entrepreneurial environment.


• Strong familiarity with tools like Asana, HubSpot, and Google Workspace.


• Must be based in or willing to relocate to Eugene, Oregon for daily collaboration.

Personality & Fit

You’re:

• A natural  executor & facilitator who loves connecting dots between people and projects.


• Organized, disciplined, and comfortable managing moving parts across multiple entities.


• A “get-things-done” operator — dependable, resourceful, and steady.


• Someone who thrives supporting others and making systems run smoothly.

Compensation

• Salary range: $75,000–$120,000 OTE depending on experience


• Performance-based bonus potential


• Includes benefits package


• Growth path toward Integrator role as company expands.