Director of Outlets

Description

Surround and set yourself within the beauty of Stone Mountain Park, Georgia's most visited attraction, at Atlanta Evergreen Lakeside Resort. The resort offers unforgettable experiences for our guests and a beautiful place to work for our associates.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for our next great team member to join our Food and Beverage management team as the Director of outlets. We are committed to provide you with the following:
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members
Free Associate Meals
Discounted Golf
The Director of Outlets is responsible for overseeing the entire operation of restaurants and bars. The goal is maximizing food and beverage revenue; selecting, training, and developing team members; establishing and maintaining quality product and service levels while maximizing profits; forecasting and budgeting. Ensures compliance with health, safety, sanitation and alcohol awareness standards and liquor laws. Keeps high standards of food and beverage quality, service, and marketing to maximize profits and insure outstanding customer service.
Here is what you will be doing each day:
Responsible for short and long-term planning of Outlets
Ensure effective hiring, training, development, promotion and continuous reinforcement of all staff
Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
Full understanding of Associate engagement and accountability
Assist with the development and implementation of creative strategies for revenue enhancement and cost containment, labor controls, etc.
Assist in the development and recommendations of the budget, marketing plans and objectives. Manage within those approved plans.
Plan, coordinate & manage special events and holiday functions
Maintenance of inventories for all outlets by proper forecasting and purchasing
Assist food & beverage managers and chefs in refinement of successful daily menu specials
Ensure consistent maintenance of food & beverage policies and procedures
Review all purchase requests of managers prior to submitting to the Director of Food and Beverage
Participates with the Executive Chef, Restaurant Manager and Accounting on the inventory process
Ensures adherence to cashier reconciliation of all over/short, missing checks, comp checks and other related cashier reporting and accountability procedures
Does this sound like you?
Minimum 3 years’ experience in a similar position in a full-service hotel restaurant
Ability to work a flexible schedule to include a varied schedule, weekends and holidays
A true desire to understand and anticipate the needs of others in a fast-paced multi-Outlet environment
Refined verbal and written communication skills
Must be proficient in general computer knowledge, including a working knowledge of point of sale systems
Detail oriented and organized
Possess proven leadership skills
Strong food and beverage knowledge. Beverage knowledge should include wine, spirits and beer
Hotel experience with operating multiple Outlets and Bars and a thorough understanding of restaurant service
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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