Director of Outside Operations - Caddies - Beechmont Country Club

Beechmont Country Club is seeking a Director of Outside Operations/Caddy Master! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

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  A very outgoing, accommodating person with very high-level name and face recognition skills.
  
  


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  A commitment to consistently meeting and exceeding the expectations of the position.
  
  


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  Ability to interpret and enforce club rules in a confident, yet cordial and disarming approach.
  
  


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  A desire to provide first-class service to members and guests and the ability to "find a way to say yes."
  
  


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  Experience in the club environment, preferably outside operations and caddie program management.
  
  


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  Competency in using computer programs for billing, booking, and analysis.
  
  


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  Ability to handle member/guest billing, financial, and statistical reconciliations.
  
  


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  The ability to complete job tasks in the most efficient form possible, so all members and guests receive the appropriate level of attention.
  
  


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  The desire to be part of a team that strives to improve ourselves, our co-workers, and our club daily.
  
  

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  Manage and organize the caddie schedule.
  
  


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  Communicate with the membership regarding caddie policies and the fee schedule.
  
  


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  Assign loops to caddies while satisfying member requests.
  
  


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  Ensure caddie round tracking is accurate and matches payroll.
  
  

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  Manage the Golf Operations staff in all aspects of the operation, including the bag room, practice facility, golf cart, and caddie areas.
  
  


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  Maintain a welcoming and positive attitude to promote a quality golf experience to members and guests and to enrich the work environment for team members.
  
  


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  Conduct oneself in a professional manner and maintain a professional image at all times.
  
  


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  Organize cart and caddie assignments for daily member golf activity and outings.
  
  


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  Assist in the promotion, planning, organization, and execution of the highest quality golf events for members, guests, and outside entities.
  
  


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  Assist with all opening and closing procedures.
  
  


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  Train and supervise Golf Operations Staff to the end of ensuring the highest quality customer experience.
  
  


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  Manage staff in operations of the golf cart fleet, cart barn, practice facilities, bag room, and valet services.
  
  

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  Meals while on duty
  
  


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  Uniform Allowance