Director of Partner Expansion, North America

The Director of Partner Expansion, North America will work closely with Legal and Compliance as we expand the reseller footprint.  The expectation is to be a subject matter expert on service contract, insurance and split model structures.  Lead the strategic plan for State and Provincial requirements as it relates to new products and reseller requirements. This role is responsible for driving business growth across Canada by supporting partner programs, optimizing compliance and pricing frameworks, and ensuring seamless coordination across internal and external partners.

How you'll make an impact

• Coordinate with Legal, Tax and Compliance and become the Account Management subject matter resource on Canadian provincial warranty regulations, State regulations, licensing, and tax requirements.

• Maintain up-to-date knowledge of regulatory changes and coordinate with legal and tax teams to ensure ongoing compliance.

• Support audit readiness and documentation for all state and provincial filings, fees, and point-of-sale requirements.

• Identify and pursue new commercial opportunities to expand our partner programs within Canada and the US.

• Work with our partner to develop and/or maintain the reseller pipeline, supporting new product launches, reseller expansion, and pricing initiatives.

• Provide expertise to our partner on distribution strategies, emerging trends in the market, and feedback on opportunities to improve program performance.

• Develop and provide partners with value propositions, market positioning, and remain aligned on deliverables.

• Develop internal business cases, manage a P&L, ability to explain all pricing components and performance development internally and to our partners.

• Develop and manage sales materials, training content, and client communications tailored to the Canadian market.

• Support quarterly reviews, commercial updates, and internal reporting specific to the Reseller business.

What you'll need to succeed

• Bachelors in business administration, with a focus on Finance, or International Business

• 5+ years working in the Insurance industry (preferably in Canada)

• Ability to manage a large pipeline and sell complex, highly regulated products. 

• Deep understanding of Canadian warranty and insurance frameworks

• Self-starter who likes to own a project from beginning to end.

• Highly organized and proactive in driving growth initiatives

• Fluency in French preferable

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].