Director of People & Culture

We are committed to providing you with: 

• Highly competitive salary


• Performance bonus eligibility


• An exceptional benefit plan for eligible associates & your family members 


• 401K matching program for eligible associates 


• Flexible scheduling to allow you to focus on what is important to you 


• Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS:

Talent Management:

• Develop and implement recruitment strategies to attract top hospitality talent for leadership and hourly positions across all departments, as needed.


• Oversee onboarding programs to ensure new hires are integrated seamlessly.

Associate Relations & Engagement:

• Foster a positive, inclusive, and productive, issue-free work environment.


• Serve as a credible, visible and trusted advisor to managers and associates on HR matters.


• Timely address and resolve associate concerns, ensuring compliance with company policies.


• Organize associate engagement and recognition programs in alignment with Crescent’s associate recognition and communication initiatives.

Training & Development:

• Facilitate training programs to enhance associate job skills and guest service focus and delivery.


• Oversee leadership development and succession planning efforts.


• Ensure timely and comprehensive compliance training all associates.

Compensation & Benefits:

• Manage payroll processes in collaboration with Finance to ensure accuracy and compliance.


• Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.


• Monitor industry trends to ensure competitive compensation structures.

Compliance & Risk Management:

• Ensure compliance with federal, state, and local labor laws.


• Maintain up-to-date associate records and HR documentation.


• Lead workplace investigations and implement corrective actions as needed.


• Oversee workplace safety programs and support risk mitigation strategies.

REQUIRED SKILLS/ABILITIES:

• 5+ years of HR leadership experience, with minimum 2 years at an HRD level in the hospitality or related industry is preferred.


• Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.


• Demonstrated experience working under a hotel union collective bargaining agreement is highly preferred.


• Proven advanced knowledge of employment laws.


• Proven experience with UKG/Ultipro systems and payroll processing.


• Excellent interpersonal, communication, and problem-solving skills.


• Ability to work in a fast-paced, luxury hospitality environment.


• Proficiency in Spanish language is highly preferred.