Director of Product, Post Order

Are you a visionary product leader passionate about revolutionizing the post-order experience? Do you excel in a dynamic environment, collaborating with top-tier product teams to achieve ambitious milestones? If you're a seasoned B2B product leader with a history of delivering exceptional results, Xometry's Director of Product, Post Order role might be the perfect opportunity! In this critical role, you will define and execute the strategic vision for Xometry’s post-order product suite, driving the development of innovative solutions that enhance customer satisfaction and streamline operations.

What You’ll Do:

• Define the product vision and roadmap for Xometry's post-order products, ensuring alignment with business strategy and market opportunities.


• Collaborate with engineering, design, operations, and customer service to deliver seamless post-order experiences.


• Conduct in-depth analysis to understand customer post-order needs and identify opportunities for improvement.


• Develop and implement post-order product launch strategies, ensuring successful execution.


• Own the post-order product lifecycle, driving continuous enhancement based on feedback and data.


• Utilize analytics to measure and optimize post-order product performance.


• Stay informed about industry trends in post-order management and logistics.


• Oversee the development of documentation and support materials for post-order processes.

What You Need To Be Successful in The Role:

• 10+ years of experience in product management, with 3-5 years leading product development teams.


• Strong business acumen to manage post-order business outcomes.


• Proven track record of successfully launching and scaling B2B post-order solutions.


• Excellent leadership and communication skills to collaborate effectively with teams.


• Experience building high-performing product teams in a fast-growth environment.


• Strong analytical skills and a data-driven approach to decision-making.


• Ability to translate customer feedback into actionable post-order strategies.


• Executive presence and the ability to communicate post-order vision to stakeholders.


• Understanding of post-order processes, logistics, and customer service.


• Experience managing product roadmaps for post-order or related enterprise software.


• Experience working in a fast-paced, growth-oriented company.

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