Job Description - Director of Quality and Compliance
Mains’l Services is seeking a Director of Quality and Compliance to join our crew. The Director of Quality and Compliance will oversee the compliance for the organization’s multi-state services ensuring adherence to state and local regulations governing Long Term Services and Supports and Home and Community Based Services programs. This role will manage, develop, and coordinate a system to promote the highest level of quality and compliance of Mains’l. The Director of Quality and Compliance will provide leadership and direction to team members; and partner with internal stakeholders to mitigate risk ensure and to ensure continuous and ongoing compliance. They will serve as an internal consultant on compliance, risk and ethical considerations in collaboration with other departments for organizational decision making.
Why Mains’l Services? Mains’l is a company that stands by its commitments, and this is reflected in the numerous awards we’ve earned based on feedback from our team. The Mains’l crew has voted the company a Top Workplace in Minnesota for several years and a Top USA Workplace for the past four years in a row.
At Mains’l, we believe:
All people have value and make meaningful contributions to society
In honesty and truthfulness
In serving others
In collaboration and partnership
In excellence in everything we do
Mains’l is committed to providing Equal Employment Opportunities to all employees and applicants.
What You’ll Do (The Job Duties)
Develop, implement, and manage a comprehensive compliance program specific to state service requirements for all Mains’l service offerings.
Develop, update, implement, and enforce all company policies and procedures assuring proper record keeping and documentation requirements are met.
Integrate compliance, risk management, and quality improvement processes across all California, Minnesota, and Fiscal Employer Agent (FEA) operations.
Conduct and coordinate audits and risk assessments per the Mains’l audit plan, providing corrective actions and recommendations for improvement.
Prepare quarterly and annual compliance reports for senior and executive leadership.
Identify systemic issues and lead corrective action plans in collaboration with team members responsible.
Oversee internal investigations of potential compliance violations involving services contractual and licensures obligations, state and federal regulations and incidents including those related to fraud, waste, or abuse.
Oversee implementation of any corrective action plans resulting from external reviews or audits.
Provide compliance guidance during program expansion, contract renewal, or new service implementation in either state.
Work Structure: Hybrid work model with frequent travel to the MN office and Program sites as well as travel to CA including overnight travel. Wage: $84,000-116,000/year
What You Need:
Bachelor’s degree in Healthcare administration, public policy, human services, business administration, or a related field required
Master’s degree preferred.
7 years experience in compliance, regulatory affairs, or fiscal oversight within human services, healthcare, or government-funded programs.
Direct experience preferred with
CA DDS service system and Regional Center vendorization
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