Director of Resident Care

Position Summary

The Director of Resident Care is responsible for the overall leadership, clinical oversight, and operational management of resident care services within an assisted living and memory care environment. This role ensures high-quality care delivery, regulatory compliance, staff development, and resident and family satisfaction while aligning departmental operations with organizational standards and budgetary guidelines.

Key Responsibilities

Leadership & Staff Management

• Lead, train, supervise, and evaluate resident care staff, including performance management and corrective action as needed

• Approve staff schedules and ensure appropriate staffing levels aligned with departmental budgets

• Oversee employee development, performance reviews, and compensation recommendations

• Ensure all caregiving staff maintain required certifications and ongoing training

• Participate in Manager-on-Duty rotations, including weekends and holidays as needed

• Partner with leadership and department managers to ensure coordinated, high-quality service delivery

Resident Care Oversight

• Execute and monitor physician orders to maintain optimal resident health outcomes

• Conduct ongoing resident assessments to determine care needs and appropriateness of placement

• Coordinate resident care conferences with residents, families, and interdisciplinary teams

• Support hospital and skilled nursing transitions, including follow-up and reintegration into the community

• Respond to resident emergencies and crisis situations as required

• Build and maintain strong relationships with residents, families, and responsible parties

Compliance & Regulatory Management

• Ensure full compliance with federal, state, and local regulations, including California Department of Social Services requirements

• Lead preparation for state surveys and audits

• Maintain accurate, timely, and complete resident care documentation

• Determine and monitor resident admission and continued residency eligibility criteria

• Coordinate and deliver ongoing in-service training to support regulatory compliance and quality care

Administrative & Operational Responsibilities

• Develop, implement, and refine departmental policies, procedures, and workflows

• Oversee medication management programs, ensuring proper training and compliance for MedTechs and caregivers

• Manage departmental budgets, reports, and operational metrics

• Determine equipment and supply needs within established budget parameters

• Participate in leadership meetings and contribute to operational planning initiatives

Qualifications

Education

• Graduate of an accredited nursing program

Licensure & Certifications

• Active and valid California RN or LVN license

• Current CPR certification

Experience

• Minimum of two (2) years of experience in a Director of Nursing or equivalent leadership role within a California assisted living and/or memory care community

• Demonstrated experience working with dementia and Alzheimer’s populations