Director of Residential Health Services/Wellness Navigator

Position Title: Director of Residential Health Services

Pay: $84,000–$103,000

Who We Are: 

If you are looking for a career with a strong, supportive team doing meaningful work with an appreciative community of seniors, consider being a part of the Blakehurst team! You’ll join others who’ve quickly found that Blakehurst is the kind of place where people decide to build a career. Blakehurst is a Life Plan Community situated on a beautiful 40-acre campus in Towson, MD, near Baltimore. Our goal is to enrich the lives of the over 300 seniors we serve. We do that by providing opportunities for residents to live life to the fullest. When you work at Blakehurst, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

What We Offer:

• Medical, dental, and vision insurance
• Life insurance 
• AD&D insurance 
• 401(k) with company match 
• Resident sponsored educational scholarships
• Generous PTO and paid holidays
• Employee assistance program 
• Free on-site parking
• Free transportation to and from the closest bus stop
• Now offering DailyPay
• An exceptional work environment that is both engaging and fun

Position Summary

The Director of Residential Health Services/ Wellness Navigator is responsible for evaluating independent living needs of residents, teaching resident’s self-help techniques to meet their needs, assisting residents in navigating the available services that create the bridge between independent living and transitioning throughout the continuum of care and supervising department staff. This person is responsible for the programming designed to meet these needs and to develop future programs to help meet the wellness needs of the residents in order to maintain independence to achieve the optimal level of wellbeing and appropriate level of care (including but not limited to intellectual, occupational, social, environmental, spiritual, emotional, nutritional and physical).

Primary Responsibilities:

• Provide day-to-day oversight of the residential health services office to ensure standards are being met for delivery of services to the community residents.
• Manage and respond to in-house daily check-in and emergency call light/pendant systems. Access and enter information regarding resident’s care into the EMR system.
• Services include pre-admission health screening for residents, routine physical examinations, ordering and interpreting laboratory studies, therapeutic procedures, diagnosis and treatment of acute conditions, management of chronic conditions, coordination of clinical screening visits by other professionals, and ambulatory lab and x-ray services. 
• Monitor’s infections and accidents of residents. Notifies families and physicians of all accidents or incidents.
• Lead the Resident Assessment Committee (RAC) with other members of the community team in identifying and recommending additional services or a physical move within the continuum of care for residents whose needs have changed.
• Interact with the residents and family members when a change in the resident’s condition necessitates additional services or a physical move within the continuum of care. 
• Provide nursing assessment of the residents, coordinate additional care, communicate with medical personnel and family members, and follow-up after the emergency.
• Coordinate the resident’s return to Blakehurst including transportation, medications and a light meal upon return.
• Maintains communication with physicians, families and appropriate staff regarding resident status.
• Maintains or improves independence through individual and group educational opportunities for residents and staff in the area of disease prevention, use of appropriate adaptive equipment or techniques, and management in the holistic spirit of the Lifestyle and Health Services Wellness Program.
• Assist residents and family members by offering support in dealing emotionally with the aging process and illnesses. 
• Assists in the orientation of all new residents to adjust to community living.
• Monitor private duty personnel in accordance with the community’s Personal Service Provider Policy.
•  Maintains appropriate and complete reports, records, physician's orders, care plans, progress notes, and surveys. Assures confidentiality of resident information.
• Develops and maintains current schedules of care and chargeable services. Submits itemized resident charges to the Director of Accounting monthly.
• Assists in coordinating services for residents being admitted to and discharged from the Health Center.
• Maintain appropriate records pertaining to the department budget; monitors and controls cost expenditures, providing justifications/explanations for variances as appropriate. Submit all appropriate billings for services provided by the department.
• Plan outreach and marketing of the Residential Health Services program components.
• Ensure compliance with all regulatory agencies.
• Participate in the interviewing, selection, training, supervision and evaluation of all residential health services staff.

Qualifications:

• A RN/LPN licensed by the State. Two years working in geriatrics in long term care, home health or other health care setting. Organizational or management experience supervising others preferred.
• Must have excellent verbal and written communication skills for groups and individuals of different populations including people with disabilities.
• Must have effective organizational skills including prioritization, delegation, managing multiple priorities, time management and problem-solving.
• Must possess strong interpersonal skills including motivation and behavior change encouraging maximum independence and quality of life while encompassing emotional, intellectual, social, spiritual and vocational components of wellness and chronic disease management.
• Must be a self-starter and highly motivated and able to work independently with a minimum amount of supervision.
• It is imperative that this person understand and acknowledge the importance of updating the supervisor with any concerns or changes within the community or program.
• Ability to use and operate normal office equipment and other equipment such as electric carts, wheelchairs, walkers and oxygen. Report all malfunctioning equipment quickly.

 All new hires must be able to pass our preemployment screening process, which includes a fitness for duty physical, criminal background check, drug test and employment references as required by a licensed residential care facility. Some of the roles in our community also require that we ask about your vaccination status.

EEO Employer