Director of Residential Services

Position Summary:

The Director of Clinical Services is responsible for the successful operation of, program implementation of, and staffing of 245G Residential, co-occurring treatment facility.  The Director of Clinical Services is required to abide by and assure compliance of all 245G and related rules, and assure client-welfare in the residential treatment setting. 

Primary Responsibilities:

Duties including, but not limited to, the following:

• Create an environment and culture that focuses on fulfilling the organization’s mission, vision and values.
• Model organizational values to meet the needs of employees, clients, families and their communities.
• Provide overall leadership and direction to employees in residential treatment. 
• Lead, hire, onboard, and manage employees. 
• Provide recognition and feedback to employees, including addressing performance that does not meet expectations in a respectful and timely manner. 
• Build and maintain strong, collaborative relationships with staff, volunteers, clients, visitors, as well as business leaders, external agencies, etc.
• Supervision of Management staff; recruit, train, hire, and evaluate. 
• Manage compliance of 245G licensed residential facility.
• Manage compliance of licensed daycare within residential facility 
• Manage client welfare and implementation of best-practice approaches in 245G facility.
• Maintain ethical standards for the profession. 
• Responsible for process and program improvement for residential treatment. 
• Participate on the management team. 
• Serve as the designated responsible staff person for day-to-day operation of the program.
• Ensure that all staff adhere to Recovering Hope Treatment Center policy and procedures in accordance with 245G.
• Ensure appropriate training is provided, received, and completed, for staff in 245G residential facility. 
• Facilitate weekly multidisciplinary staff meetings, or delegates.
• Provide and assure appropriate direct services are provided to clients when needed, including assessment, treatment/aftercare planning, individual and group counseling, and monitoring/evaluating client progress.
• Assure clients are receiving the appropriate treatment services, including program hours, best practice approaches, and scheduling.
• Facilitate counseling and psychoeducational groups if needed.
• Address client grievances and concerns. 
• Maintain accurate, timely and complete records, including but not limited to: grievances, incident reports, personnel files, personnel notes, and clinical notes. 
• Maintain on-going communication with referral sources, and interested community stakeholders.
• Role model behavior, which is consistent with and supportive to people in recovery from chemical dependency.  
• Follow all applicable ethical standards for the profession.
• Keep up-to-date with the relevant state and federal laws, specifically 45 CFR 160, 162, and 164; 42 CFR Part 2; and the Minnesota Government Data Practices Act (Minnesota Statutes 13).
• Be on-call as scheduled. 
• Assist in program planning, implementation and evaluate
• Train and/or supervise interns as needed.
• Follow all 245G regulations, including, but not limited to, maintaining client confidentiality, mandated reporting, and documentation and maintaining records.
• Provide crisis intervention/evaluation as needed.
• Work with and collaborate with concerned persons (family members, friends, other professionals). 
• Complete necessary professional development in Substance Use Disorders and Co-Occurring Disorders.

General

• Work as a member of the broader team of the Center to ensure a high level of service to our clients. 
• Other duties as assigned. 

This job description is subject to change at any time.  

Qualifications: 

• Licensure by the State of Minnesota for Alcohol and Drug Counselor in good standing.
• Has three or more years of experience providing individual and group counseling to individuals with substance use disorder.
• Know and understand the implications of chapter 245G, chapter 245A, and sections 626.556, 626.557 and 626.5572.  
• 2-5 years previous Management experience preferred.
• Master’s degree in a behavioral health field preferred.