Director of Revenue Administration

Director of Revenue Administration

Position Type: Unclassified – serves at the will of the Appointing Authority

We are seeking an experienced Director of Revenue Administration to lead revenue operations including tax assessment, collection, compliance, and customer service functions. This role is responsible for ensuring fair and equitable tax administration, compliance with local and state codes, and modernizing revenue processes through technology-driven solutions.

Key Responsibilities:

Plan, direct, and coordinate all activities of the Revenue Division.
Oversee assessments of various taxes and preparation of related reports.
Manage tax relief and exemption programs, personal property taxes, business taxes, and real estate taxes.
Develop and improve taxation processes and policies for efficiency and equity.
Lead field representatives in ensuring delinquent taxpayers are brought into compliance.
Assist the public with complex tax issues requiring detailed analysis.
Manage departmental performance, staffing, and program objectives.
Ensure compliance with applicable laws, regulations, and internal controls.
Evaluate customer satisfaction and implement improvements.
Communicate clearly and effectively with staff, leadership, and the public.
Qualifications:

Bachelor’s degree in Finance, Accounting, or related field required; Master’s degree preferred.
At least 10 years of progressively responsible experience in finance, accounting, or related fields, with significant management and supervisory experience.
Strong knowledge of public administration, municipal finance, budgeting, tax law, and business processes.
Demonstrated success in managing large teams and complex financial processes.
Ability to analyze and solve complex problems, and implement internal controls.
Preferred Qualifications:

JD, MPA, or advanced degree in Finance, Accounting, or related field.
At least 3 years of local government experience.
At least 6 years of management experience.
Ability to obtain Master Governmental Treasurer and Master Commissioner designation within 2 years of employment.