Director of Revenue Cycle

WHO WE ARE:

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to providing comprehensive and compassionate healthcare services, Aviva Health offers a holistic approach to care, addressing patients' medical, behavioral health, dental, and social service needs. As a vital healthcare resource in the community, Aviva Health fosters a collaborative and supportive work environment where dedicated healthcare professionals have the opportunity to make a meaningful impact on the lives of individuals and families. Join us at Aviva Health and be part of a team that is dedicated to making a difference in the lives of our patients and the community we serve.

BENFITS INCLUDED:

• Competitive salary based on experience


• Paid time off and holidays


• Employer paid Medical, Dental, and Vision for employee and qualifying dependents  


• Retirement matching by company


• Long term disability and AD&D insurance


• Cell phone coverage assistance


• Work-life balance as a Blue Zones participant

POSITION PURPOSE: 

The Director of Revenue Cycle is responsible for the overall policies, objectives and initiatives of the billing department, aiming to maximize revenue, ensure compliance and optimize the patient’s financial experience.  

ESSENTIAL FUNCTIONS:

• Review, design, implement and oversee processes surrounding patient registration, insurance verification, coding and billing, third party payer and patient collections for all departments.


• Create and maintain policies and procedures regarding the revenue cycle with continuous review to ensure proper controls exist, procedures are followed and improvements are implemented.  


• Track and report metrics related to all aspects of the revenue cycle.


• Review and maintain updates to fee schedules, PPS rates and sliding scales annually and/or as needed.


• Manage relations with third party payers to maximize timely reimbursement and reduce denial rates.


• Coordinate and oversee financial audits related to the revenue cycle process.


• Assist with Medicare enrollments as a delegated official as needed.


• Review and interpret contracts and ensure invoicing is consistent with contract.


• Provides an example of accountability by following all Aviva Health policies and procedures.


• Driving using a company or personal vehicle.


• Additional relevant duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree in Business, Finance, Healthcare Administration or related field preferred. Equivalent combination of education and work experience may be considered. 


• Minimum 10 years’ experience in a Healthcare related field with 5+ years in a management position.


• Experience and knowledge related to all aspects of maintaining a successful revenue cycle.


• Experience working in a Federally Qualified Health Center preferred.


• Demonstrated experience in administrative support skills and strong leadership skills.


• Working knowledge of federal and state regulatory environment.


• Ability to interact effectively with people from diverse backgrounds.

WORKING CONDITIONS:

Must be able to perform the following physical requirements:

• Remain in a stationary position frequently throughout the day while performing administrative duties.


• Move or traverse occasionally throughout the day in the office.


• Operate equipment frequently throughout the day: Computer and other standard office equipment.


• Ability to communicate both written and verbal information and ideas clearly and accurately so others will understand.


• Able to move or transport up to 5 pounds while transporting laptop computer.


• Work remotely or on-site indoors in heat-controlled environment frequently throughout the day.


• OSHA Exposure Category – Category #2: The normal work routine involves no exposure to blood, body fluids, or tissues.


• Working on-site or remotely as instructed by Direct Report.


• Normal business hours with occasional evening or weekend work as directed or required.


• When working remotely, if applicable, some travel to clinic site as directed or required using a company or personal vehicle.

Aviva Health is an Equal Opportunity Employer
We are committed to fostering a diverse and inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.

Aviva Health is a Drug-Free Workplace

To ensure a safe and secure environment for our employees and patients, Aviva Health maintains a drug-free workplace. All employment offers are contingent upon passing a drug screening and a criminal background check. Compliance with these policies is required throughout employment.