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Director of Revenue Management

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Job Description - Director of Revenue Management

Description

Noble House Hotels & Resorts is seeking an Director of Revenue Management. This position will oversee our Southern California Revenue Management Team, which provides support for our San Diego area properties; San Diego Mission Bay Resort, L'Auberge Del Mar, and Estancia La Jolla Hotel and Spa.

The JOB

The Director of Revenue Management is responsible for supporting the Southern California Revenue Management teams to drive revenue and profits for each of the hotels in the region. This position will also work closely with the Leadership Teams at each property as well as our Corporate Revenue team to maximize total revenues and profits associated with guest rooms, analyze and forecast demand, determine overall strategies, monitor all distribution channels to ensure effective selling through inventory management, market mix and pricing. The  Director of Revenue Management will also produce reports as required, create & implement best practices, participate in leadership responsibilities at each property as determined by the General Managers for each property.

The OFFER:

In return, you are rewarded with a competitive compensation package including competitive pay, On-Demand Pay -Your Pay before Payday, health benefits, matching 401k, Paid Time Off, free parking, free duty meals and Discounted Hotel & Food at Noble House Hotels & Resorts nationwide. The position pay ranges from $115,000-$130,000 annually.

 

Our CULTURE:

People who best fit our  culture are hard-working, reliable team players with a passion for  hospitality. We look for candidates with a 'can do' attitude and a  willingness to learn. We let our personalities shine and we like to have  fun. The Mission Bay Resort Hotel is part of Noble House Hotels &  Resorts: a curated collection of 23+ unique hotels around the Americas,  distinctly unique in location and soul.

At Mission  Bay Resort, we take pride in supporting our initiatives towards  Diversity, Equity, Inclusion and Accessibility. We have established a  hotel committee to bring together a variety of thoughts, perspectives,  and expressions – and we would love for you to share yours with the  team!

Noble House Hotels & Resorts are proud to  encourage and support an environment where everyone can be a successful  team member (come as they are) as their true authentic self. We are an  equal opportunity workplace and employer that does not discriminate  based on race, color, disability, gender/sex, sexual orientation,  religion, national origin, age, veteran status, or any other protected  status. We are committed to building a team (rooted in family) and a  workplace where we are all able to be successful based solely on our  individual qualifications, experience, abilities and job performance.

Requirements

In order to be successful in the role of Director of Revenue Management, you will be required to perform the following essential job functions:

  • Update and manage selling strategies and product information in all available distribution channels and reservation sources (onsite, third-party reservation providers, call centers, websites, GDS, etc.).
  • Optimize Total RevPAR by analyzing and forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix. Establish pricing recommendations for food and beverage outlets, marinas, banquets and club membership pricing.
  • Conduct ongoing competitor price and product analyses to ensure proper rate/price positioning and product offering relative to competition. Actively participate in all pricing decisions.
  • Collaborate with Director of Sales for management and strategy for reservations sales.
  • Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
  • Facilitate Daily and Weekly Sales and Revenue Strategy meetings.
  • Actively participate in business planning for revenue generating departments.
  • Contribute to the financial success of the hotel via participation in annual budgeting and sales and marketing plan process.
  • Generate and distribute daily, weekly, and monthly revenue management reports and present results from all segments.
  • Maintain historical statistical data from all distribution channels, in all market segments
  • Continually monitor all pertinent travel related websites to ensure competitiveness in both availability and price.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Requirements

We are seeking individuals with the following qualifications:

  • Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or a relevant field of work preferred.
  • Two plus years revenue management experience required.
  • In-depth understanding of tools- spreadsheets, statistical methods for analyzing data.
  • Strong analytical skills.
  • Ability to identify relevant data and use it to draw inferences with reference to impact on hotel’s revenues.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Ability to use PMS, reservation and revenue management systems to forecast and implement optimal strategies.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
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