Director of Rooms

POSITION:

Director of Rooms

OVERVIEW

La Playa Beach and Golf Resort, a member of the Noble House Hotels and Resorts collection, is seeking an enthusiastic leader for its Rooms Division to include the Front Office, Housekeeping, Pool and Beach and Retail Boutique and Spa Terre operations.

Maintain high standards in all aspects of internal and external service and embrace the La Playa Beach and Club service culture. Promote unity and teamwork throughout the Resort.

DESCRIPTION

LaPlaya Beach and Golf Resort a luxury beach front Resort with 189 rooms on the beautiful Gulf of Mexico, a member of Noble House Hotels.

Maintain high standards in all aspects of internal and external service and embrace the La Playa Beach and Club service culture. Promote unity and teamwork throughout the departments and division.

DUTIES

Actively participate in all aspects of the Rooms Division operations:

•Select, staff, recruit, hire, and train qualified candidates.

•Check floors periodically, update the current room status, and identify opportunities for Housekeeping

•Orient and familiarize new personnel with hotel facilities and operating hours.

•Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks.

•Maintain good performance and productivity levels by setting quality standards following hotel procedures and policies.

•Control all expenditures relating to the Rooms Division, including, labor, guest room supplies, and all cleaning supplies and equipment.

•Prepare annual Rooms Division budget.

•Oversee the management of the Front Office and Housekeeping, Retail Boutique, Pool and Beach and Spa operations.

•Direct the communications with the guests and manage the social media and travel review sites.

REQUIREMENTS

•High school diploma or general education degree (GED) required. Bachelor's degree preferred.

•Experience in both front office and housekeeping management required with five to seven years related experience.

•Experience working at a Luxury Resort is preferred.