Director of Safety

The Director of Safety provides leadership for Goodwill Industries of New Mexico's risk management, workplace safety, regulatory and operational compliance, and emergency preparedness. The Director serves as GINM's leader for organizational safety and operational CARF accreditation readiness and partners across departments to protect GINM's employees, program participants, customers, assets, operations, reputation, and mission.

Essential Duties:

• Identify emerging risks and trends and recommend appropriate mitigation strategies, operational controls, policy changes, or leadership action.
• Provide executive leadership and strategic direction for GINM's organization-wide workplace safety program, ensuring compliance with applicable OSHA requirements and recognized safety practices.
• Establish standards and systems for safety inspections, hazard identification, incident reporting, employee training, PPE, Hazard Communication, SDS management, emergency equipment, first-aid readiness, and related safety requirements.
• Oversee investigations of significant workplace accidents, injuries, vehicle incidents, customer or program participant incidents, and other safety events; ensure appropriate root-cause analysis and corrective action.
• Analyze safety, workers' compensation, vehicle, property, and other loss trends to identify systemic issues and opportunities to reduce organizational exposure.
• Establish and monitor key safety performance indicators and provide leadership with regular reporting on organizational performance.
• Provide strategic oversight of GINM's Safety Committees and promote an organization-wide culture of safety, accountability, and continuous improvement.
• Develop and oversee GINM's operational compliance framework to ensure applicable regulatory, accreditation, safety, and organizational requirements are identified, assigned, monitored, and documented.
• Identify compliance deficiencies, require appropriate corrective-action plans, monitor remediation, and escalate material or unresolved deficiencies to executive leadership.
• Serve as the operational lead for GINM's CARF accreditation process and accreditation readiness.
• Coordinate the interpretation, assignment, implementation, and documentation of applicable CARF standards across GINM safety programs.
• Maintain the organizational CARF calendar, accreditation documentation, evidence requirements, and readiness milestones for safety.
• Track CARF-related findings and corrective actions through completion and ensure appropriate evidence of remediation is maintained.
• Ensure the Annual Accessibility Survey is completed across applicable departments, compile organizational results, and oversee development and completion of remediation plans.
• Provide strategic oversight of GINM's emergency preparedness, business continuity, and organizational response planning.
• Coordinate development, maintenance, testing, and continuous improvement of emergency response and business continuity plans across GINM locations and operations.
• Ensure required emergency drills, evacuation procedures, emergency communication protocols, and related preparedness activities are completed and appropriately documented.
• Coordinate after-action reviews following significant emergencies, disruptions, drills, or incidents and ensure identified improvements are incorporated into organizational practices.
• Serve as a strategic advisor to the Senior Vice President of Human Resources and executive leadership regarding enterprise risk, safety, compliance, accreditation, and emergency preparedness.
• Develop and present regular executive-level reports identifying significant risks, safety and loss trends, compliance status, CARF readiness, corrective-action progress, emerging concerns, and recommended leadership actions.
• Advise executive leadership regarding operations or activities presenting significant safety, regulatory, accreditation, or organizational risk and recommend appropriate corrective or preventive action.
• Develop, review, and recommend organizational policies, procedures, standards, and controls within areas of responsibility.
• Remain current on applicable regulations, accreditation standards, industry practices, and emerging risks affecting GINM.
• Perform other duties as required and assigned.

Supervisory Responsibilities:

This position provides enterprise-wide functional leadership for risk, safety, compliance, emergency preparedness, and accreditation activities. The Director works through leaders and designated departmental owners across GINM to establish requirements, assign accountability, monitor corrective actions, and ensure organizational compliance.

The position may directly supervise assigned safety, risk, compliance, or related personnel as determined by organizational structure and business needs.

• Strong knowledge of enterprise risk management, workplace safety, regulatory compliance, and organizational controls.
• Strong knowledge of OSHA requirements, workplace safety standards, hazard identification, risk assessment, incident investigation, and corrective-action methodologies.
• Demonstrated ability to develop and manage risk, safety, compliance, or accreditation systems across a multi-site organization.
• Ability to interpret regulatory and accreditation requirements and translate them into practical organizational processes and controls.
• Knowledge of CARF accreditation standards and continuous-readiness practices, or demonstrated ability to lead comparable accreditation or regulatory programs.
• Strong analytical skills with the ability to evaluate incident, claims, safety, compliance, and operational data and identify meaningful trends.
• Ability to influence organizational behavior, establish accountability, and gain cooperation across departments without relying solely on direct supervisory authority.
• Strong communication, facilitation, presentation, and written communication skills.
• Demonstrated judgment and discretion when handling significant incidents, confidential information, organizational risk, and sensitive compliance matters.
• Ability to balance risk mitigation and regulatory requirements with practical operational and mission needs.
• Strong project-management, organizational, and time-management skills with the ability to manage multiple enterprise priorities simultaneously.
• Ability to build collaborative relationships across all organizational levels and promote a culture of safety, accountability, transparency, and continuous improvement.

Physical Demands & Work Environment:

The employee is regularly required to use hands, fingers, handle, or feel; reach with hands and arms; and see, talk, and hear. Frequently required to sit, walk, and stand. Occasionally required to stoop, kneel, crouch, crawl, and lift/move up to 50 lbs. May be exposed to outside weather conditions and operational environments across GINM locations. Mental demands are characteristic of executive and administrative leadership positions requiring judgment, analysis, decision-making, and management of multiple priorities. Specific vision abilities include color vision, depth perception, distance vision, and peripheral vision.

Minimum Qualifications:

The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background check and drug test. Individuals must have a valid New Mexico driver’s license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean driving record.

• Bachelor's degree in Occupational Safety, Risk Management, Business Administration or a related field; or an equivalent combination of education and experience
• Five (5) years of experience in retail operations, workplace safety, risk management, or a related field.
• Experience working within a multi-site organization is strongly preferred.
• Experience with CARF or another recognized accreditation or regulatory framework is strongly preferred but not required.
• Professional certifications such as Certified Safety Professional (CSP), Associate in Risk Management (ARM), Certified Risk Manager (CRM), OSHA 30-Hour, or comparable risk, safety, or compliance credentials are strongly preferred.
• New Mexico driver's license, liability insurance, insurability under the agency insurance carrier, dependable vehicle, and a clean driving record.