Executive Meeting Manager

JOB DESCRIPTION

DEPARTMENT:      Sales & Marketing                                         

REPORTS TO:         Director of Sales and Marketing 

STATUS:                   Exempt                             

JOB SUMMARY

The Executive Meeting Manager is responsible for the successful planning, coordination, and execution of group meetings, conferences, and events contracted by the Sales Department. This role schedules and plans functions using hotel facilities for groups up to 30 people and total of 45 room nights.

QUALIFICATION STANDARDS

Education & Experience: 

• 1-2 years previous experience in hotel/ hospitality industry


• Previous experience in conferences and events is required


• Knowledge of Windows, Word/Excel


• Excellent communication, presentation and listening skills


• Computer skills including Microsoft Office, and database applications required

Physical requirements:

• Flexible and long hours sometimes required.


• Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements

• Maintain a warm and friendly demeanor at all times.


• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.


• Must be effective at listening to, understanding, and clarifying concerns raised by guests.


• Must be able to multitask and prioritize departmental functions to meet deadlines.


• Attend all hotel required meetings and trainings


• Maintain regular attendance in compliance with standards, as required by scheduling, which will vary according to the needs of the hotel.


• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.


• Must be able to maintain confidentiality of information.


• Perform other duties as requested by management.

DUTIES & FUNCTIONS

Fundamental Requirements:

•  Follow-ups or distributes appropriately, leads and/or business booked through room sales.


• Solicits and books banquet food and beverage business (social and corporate).  Assists clients by offering suggestions with regard to set-up, menus, decorations, etc.


• Ensures that the function book is updated on a daily basis.


• Serves as initial and only contact with client needing meeting facilities.  Works closely with client to ensure that all needs are understood and can be met.


• Completes a Banquet Event Order for each meeting scheduled detailing client’s expectations and needs.  This order is then passed on to Convention Services Coordinator who communicates with all departments involved.


• Follows-up with coordinator on all meeting plans to ensure that client’s requests are being met.


• Secures room lists to block required nights’ lodging, if necessary.


• Establishes direct billing of all charges for meeting.


• Secures necessary Audio-Visual equipment for meeting.


• Cultivates and maintains relationship with off-premise catering managers whose functions may require overnight lodging of guests.

In accordance with New Jersey State Legislature  (New Jersey Legislature Bill S2310 Sca (1R)) which requires private employers with ten (10) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities.  This position pays $105k/ year dependent on experience.  

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.