Director of Sales & Marketing | Fairfax Marriott

The Fairfax Marriott at Fair Oaks is seeking an accomplished Director of Sales & Marketing to lead the team. Responsibilities include but are not limited to the mentoring and training sales staff, leading sales meetings, leading sales prospecting efforts, driving the team to maximize group revenue opportunities, working with catering and convention services, involvement with the annual business plan process, forecasting, systems training, report analysis, customer entertainment, community involvement and networking.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Highly competitive annual salary of $150,000-$160,000 based on experience


• Operational incentive plan eligibility


• An exceptional benefit plan for eligible associates & your family members


• 401K matching program for eligible associates


• Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS:

• Collaborate with fellow revenue responsible team members to lead divergent strategic tactics that drive profitable results.


• Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies.


• Recognize areas of opportunity and make reasonable recommendations to improve potential from various markets.


• Direct and participate in the in-person and virtual solicitation efforts through innovative and effective communication


• Oversee rate, date and space commitments for group room sales within the hotel.


• Build strong partnerships within property as well as clients and community.


• When appropriate rebuild sales team interviewing, hiring, training, and instilling Crescent sales culture throughout team and property


• Hold team members accountable, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.


• Ensure training programs are conducted regularly and Crescent standards of performance are met. Give guidance and counsel staff toward improvement.


• Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes.


• Develop and conduct persuasive in person and virtual sales presentations to prospective clients.


• Internally promote Crescent programs and standards


• Represent property, meet with and entertain clients some of which will require travel.


• Communicate both verbally and in writing to provide clear direction to the staff.


• Initiate preparation of computerized annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.


• Organize and/or attend scheduled Sales Department and related meetings.

REQUIRED SKILLS/ABILITIES:

• 5+ years progressive hotel sales experience is required.


• Minimum 2 years sales leadership experience at a full service hotel is required.


• Marriott experience including in CI/TY is highly preferred.


• Local market experience is highly preferred. 


• Ability to execute a Sales and Marketing Plan to enhance revenue


• Bachelor’s degree required or equivalent experience is preferred.