Director of Sales- Hotel Opening 2024 - Hay Creek Hotels

Job Description

The Stonebreaker Inn, opening Spring 2024, is actively searching for a passionate, organized, and results-driven Director of Sales to lead our team of hospitality professionals in this mixed use project.

Stonebreaker Inn, formerly the Pratt Place Inn was first opened in 2008 as an independent, locally owned and operated boutique hotel located on 144-acres at the top of Markham Hill, one of the Seven Hills in Fayetteville Arkansas. The 18,900sf building will be renovated and transformed to offer an extensive F&B program with significant outdoor dining and private dining options, a Membership Club Lounge, well-appointed spa, and check in area for guests.

A 6,300sf Event Barn is located within walking distance to the Inn and currently hosts weddings and social gatherings throughout the year. The barn was originally built to serve Halfinger horses in 2007 and will be fully renovated to continue serving the community elevated meetings and event services.

The property is also host two unique cottages, Caretakers and Evangelines. Evangelines was designed and built by Evangeline Pratt and is now converted to a hospitality suite offering 2,250sf with 2 bedrooms, 1 bath, kitchen, dining, and living rooms. The Caretaker cabin is a 2,040sf package log cabin kit home built in the early 2000s.

Job Summary

Direct the solicitation efforts of the sales department through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel.
Direct and manage all group, transient, and catering/banquet sales and activities to maximize revenue for the hotel.
Compile and/or direct the preparation of reports including annual and monthly forecast, marketing budget, lead management system, group booking pace report, STAR report, etc.
Attend and represent the hotel at selected trade shows or necessary community events.
Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies.
Develop and conduct persuasive verbal sales presentations to prospective clients.
Initiate preparation of annual sales and marketing plan and execute plans as outlined.
Maintain tracking system through sales system to ensure all client information and potential bookings and prospecting calls is documented.
Develop group rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management.
Communicate and coordinate with front office manager, group bookings, room blocks, rooming lists and billing procedures.
Prepare all BEOs for group events providing timely and accurate information to clients and appropriate staff members.
Assist with the creation, development and implementation of adult and child activities and programs.
Maintain a vibrant website with seasonally appropriate key words, pictures, links, PPC campaigns and digital marketing. Analyze results on monthly basis including but not limited to Google Analytics and third party vendor. Monitor SEO process.
Develop and maintain CRM campaigns with monthly email blasts and customer feedback mechanisms.
Develops brochures, newspaper, magazine and radio advertising copy, and other written materials/signage about available food/beverage services and hotel facilities for public accommodation.

About Hay Creek Hotels

Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to 'Delight & Surprise' our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.

Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics.

Our Core Values and Beliefs;

We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, "I can, I am, I own," empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations.

To learn more, visit us at

www.HayCreekHotels.com

Required Experience

3+years of Sales Management in a hospitality setting
Strong leadership and effective written & verbal communication skills.
Must be extremely self-motivated and highly efficient
Must have exceptional interpersonal skills
Able to work a flexible schedule based on client needs, including nights, weekends, and holidays.
Excellent computer skills needed
Ability to train, motivate, and supervise
Must have on-hand event catering and detailing experience
May be subject to successful completion of background check and/or DMV check.

Benefits

Hay Creek offers an extensive benefit and incentive package, including;

Insurance benefits, including Company-funded Medical, Dental, and Vision
25K in Company-paid Life Insurance for our Managers
Additional Life, Disability, Accident, Critical Illness, Health Flex Spending, and Dependent Care Flex Spending options
Competitive Salary/Wages with Merit and Cost of Living Adjustments and Annual Performance/Wage Reviews
Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave
Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at any HCH Property
Employee Dining Discount of fifty percent off when Dining at any HCH Property
Additional Discounts through Working Advantage (Entertainment Tickets, Hotels, Local Activities, Sports Passes, etc.)
Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities
Supportive, open-door policy work environment
Work Culture that is fun, energetic and motivating
Employee Recognition Program – ‘Delight and Surprise Dollars’
Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.

Keyword: sales, sales manager, hospitality
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