Director of Solution Architecture (Low Voltage Projects)

The Director of Solution Architecture is responsible for the pre-sales phase for low voltage systems integration projects, preparing plans for the project, quotes, and related legal documents required to enter a formal agreement with the client. This process involves the receipt of plans and requirements for all A/V and IT related elements of new construction or remodel, translation of this data to a statement of work (SOW) and architectural plans, and presentation of the SOW to the client, all while ensuring that the plan meets target margins and the efficient and timely transition of project to the operations team for execution. The successful Director of Solution Architecture will strive to ensure all specifications and client needs are met by communicating with both the sales and operations teams internally as well as with the client. This position can be remote throughout the USA (preferably in the Central Time Zone) as long as a major airport is nearby.

ESSENTIAL JOB DUTIES:
Prepare quotes on new construction, remodels, and remediations within established deadlines
Complete plans accurately to minimize revisions, within established time frame while ensuring appropriate margins are maintained
Collaborate with operations and procurement teams to meet client needs to ensure the appropriate execution of projects
Mark up architectural plans for proper placement and technology installation; update plans as needed
Provide strategic technical guidance to client in order to plan and build solutions
Acquire appropriate signatures and approvals of plans and documents
Enter data into software to produce quotes and documents and maintain client database
Take responsibility for continual process improvement
Identify opportunities to improve product offering, utilize new technology and products, and assist in innovation of new processes to better serve clients
Identify cost effective alternatives to increase margin; negotiate with vendors on pricing
Educate customers on best practices, innovative approaches, and current industry trends and standards for systems integrations
Present plans and suggested technology upgrades to the client
Represent Cielo values and the Cielo Brand at all times

KNOWLEDGE, SKILLS, & ABILITIES
Ability to identify problems and evaluate solutions or alternate approaches
Strong written & verbal communication and interpersonal skills
Excellent listening skills
Ability to handle fast paced environment with changing priorities
Strong attention to detail
Professional attitude and demeanor
Outstanding customer service skills
Excellent time management
Understanding of vendor pricing and profit margins
Advanced computer skills including windows, email, and design software

QUALIFICATIONS:
High School Diploma or the equivalent
Two years of experience in the IT field, preferably including audio and visual experience
Ability to read blueprints, schematics, and technical drawing
Proficiency in design software
Advanced networking experience
Proficiency in Revu, Zoho, and AutoCAD preferred

PHYSICAL REQUIREMENTS:

Must be able to perform the following:
Lift up to 25 pounds
Stand or sit for extended periods of time
View a computer terminal for extended periods of time
Stoop, kneel, reach, stand, grasp, lift, carry, push, pull, or move objects
Repetitive finger, wrist, elbow, shoulder or neck movement
Works in a cubicle or office setting
Quiet to moderate noise level

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