Director of Spa and Wellness

Job Title: Director of Spa & Wellness
Location: Folklore Spa at Camp Lucy – Dripping Springs, TX
Employment Type: Full-Time | On-Site Weekends Required

About Camp Lucy and Folklore Spa:
Camp Lucy is a luxury resort nestled on 280 acres in the heart of the Texas Hill Country. Home to five event venues, a world-class restaurant, 50 boutique accommodations, and now the highly anticipated Folklore Spa, Camp Lucy offers an immersive hospitality experience rooted in nature, elegance, and service.

Folklore Spa is a new sanctuary of relaxation, wellness, and rejuvenation, offering thoughtfully curated treatments, natural therapies, and holistic wellness programs. We are seeking an experienced, passionate, and visionary Director of Spa & Wellness to lead the opening and ongoing success of this exceptional new addition.

Job Summary

The Director of Spa and Wellness at Whim Hospitality will oversee Folklore, our brand-new spa that features a pool, 12 treatment rooms, massage therapists, aestheticians, spa coordinators, spa attendants, pool attendants, a bar, and retail space. This strategic leadership role is responsible for creating and implementing exceptional spa and wellness experiences that promote relaxation, health, and well-being. The Director will manage day-to-day operations and lead a dedicated team of professionals committed to providing outstanding service to all guests while upholding the highest standards of service, compliance, and professionalism.

What You’ll Be Doing:

• Lead the opening and operational launch of Folklore Spa, establishing and refining service standards, operating procedures, and staffing models.
• Oversee all daily spa and wellness operations including treatments, guest experience, scheduling, inventory, product lines, and facility upkeep.
• Hire, train, and inspire a team of spa professionals including massage therapists, estheticians, wellness instructors, and front desk staff.
• Curate and manage the spa’s treatment menu and wellness offerings to align with the Camp Lucy brand and clientele expectations.
• Ensure consistent delivery of exceptional guest service and maintain the highest standards of professionalism, cleanliness, and safety.

• Monitor and analyze business performance including budgeting, revenue goals, cost control, and guest satisfaction.
• Partner with marketing and sales teams to promote spa services and build awareness for Folklore Spa among resort guests and local clientele.
• Foster a wellness culture that supports both guest and employee well-being.

What We’re Looking For:

• Proven experience (5+ years) in spa or wellness center management, preferably within a luxury resort or hospitality setting.
• Strong leadership skills with a demonstrated ability to recruit, motivate, and manage high-performing teams.
• Deep knowledge of spa treatments, wellness programming, and holistic health trends.
• Business acumen in budgeting, forecasting, and driving revenue growth.
• Exceptional communication and interpersonal skills, with a guest-first mindset.
• Highly organized, detail-oriented, and capable of multi-tasking in a dynamic environment.
• Experience in spa software platforms and POS systems is preferred.
• Must be available to work weekends and holidays as needed.

Why Join Us:

• Paid Time Off: Enjoy 120 hours of paid time off, allowing you to recharge and maintain a healthy work-life balance. 
• Paid Holidays: Benefit from nine paid holidays throughout the year, giving you time to celebrate with family and friends. 
• Health Benefits: Access dental and vision options to support your health and well-being. 
• Employee Discounts: Enjoy generous discounts across our properties and services, enhancing your experience with Whim Hospitality. 
• Growth Opportunities: Be part of a company that values your professional development and offers clear paths for advancement. 

Compensation: 

Salary: 85K-100K with opportunities to increase your earnings through exceptional service.